Experience

Altitude Select

• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Coordinator

  • Jun 2022 - Present

  Our premise is simple: To give a damn about our people, and match the best candidates for a job with projects and companies who will treat you with respect and let you get the job done well.We get to know each of our candidates personally, spending time understanding your situation and job preferences so we know we're sending you opportunities that not only match your qualifications and experience, but are also the kind of jobs you want to work. Throughout your placement we're on call 24/7. We'll arrange accommodation, meet-and-greets before you mobilise and, if you're contracted as a limited company, we'll pay your invoices on time, every time.



STORE IT RIGHT (EA) LTD

• United Kingdom
• Freight and Package Transportation

• Office and Porter

  • Sep 2021 - Jun 2022

  General office admin. General customer service, face to face or over the phone and email. Going on removals, moving customers belonging from their old property to their new properties as well as in and out of storage. General office admin. General customer service, face to face or over the phone and email. Going on removals, moving customers belonging from their old property to their new properties as well as in and out of storage.



QH (ROSEWOOD) LIMITED

• United Kingdom
• Hospitals and Health Care

• Care Coordinator/ Supervisor

  • May 2019 - Aug 2021

  My role within Estherene House covered many areas of the care sector from providing full care to those who are no longer able to do it for themselves to promoting full independence to all residents within the home. As well as providing full support to the residents at the home my role as care coordinator meant I would work along side new members of staff.Training to work the 'floor'. I would work with them for around 2 weeks getting them to know the routine of the home by heart, as well as the routine of the day, they would work along side me getting to know the routine of every resident, knowing their likes and dislikes, and making sure that 100% quality of care is given to all residents. While working with new members of staff I would also complete paper work paper work along side of their progress within the home. Making judgments whether they would need more training or if they need to be shadowing for longer. Towards the end of my time within the home, I was being trained to dispense and administer medication to the residents who required medication. the training was done via Boots online training as well as shadowing medication seniors when time allowed, throughout the shift as well as this way I was also shadowed while giving out medication.



First Choice Home Health and Hospice

• United States
• Hospitals and Health Care

• Care and Support Worker

  • 2018 - 2019

  My role with First Choice was varied due to what service users required, from being full personal care, medication assistance with use of MAR Charts, domestic care or just a well fair check. Working within the community I was able to care for those who wish to stay in their own homes, while receiving professional health care and assistance. Within my work I dealt with different types of clients from those who are end of life to the those who have dementia and diabetes. Working with First Choice Homecare they regular do updated spot checks as well as 6-month reviews and updated training from the in-house trainer. While working with the company I gained a certificate in handling medication in heath and social care as well as a full care certificate. I also have a bravery award for going above and beyond the line of duty.



Amanda's Chippy

• Assistant

  • Apr 2016 - Sep 2018

  I used to work here on Friday evenings as an assistant, to increase my hours and develop my skills. This job role was varied and includes answering the phone to take orders, serving customers food and drink, food preparation and cleaning. This job has given me the opportunity to further develop my customer people skills; both in face and via telephone. I help to ensure their orders are taken correctly, take their payment and package their food. Prior to starting work here, I was required to undertake 3 days of training to ensure I was confident and up to their standards of work.



B&M Retail

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Assistant

  • 2018 - 2018

  My role with B&M began quite varied as I assisted with setting up the store ready for the opening. This involved a range of tasks from cleaning, merchandising products, working to the store plans, setting up shelving and replenishing the stock. During this time, I worked at another local store for till training, with refreshers back at my store. Once the store opened, my main role was serving customers on the till. This involved maintaining a high level of customer service, ensuring the customer needs are met and in line with company policies. I regularly went above what is required of me with customers - for example, assisting people to unload their shopping on my till and helping them pack their bags. During my time with the company my till card was upgraded so I was able to action returns, refunds and exchanges. Alongside providing excellent customer service daily, the job also requires knowledge of the store and products to answer customer queries. Other tasks I would undertake in this job include reducing the price of the fresh products, authorizing other staff members to sell aged 18+ items and to record all incidents of refusal in the refusal log.



Pleasurewood Hills Family Theme Park

• United Kingdom
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Retail Assistant

  • Jun 2017 - Oct 2017

  This was a seasonal role within the gift shop. During busy periods, I would work alongside another member of the team, managing the gift shop, serving customers and ensuring the stock was replenished. During quieter times, I worked at the gift shop independently which meant that I had to manage my own workload to ensure that all required jobs were completed. I was also responsible for rentals for products such as lockers and buggies. Day to day I would liaise with the finance team to be issued the cash float, handle both cash and card payments from customers, and then return the float with all paperwork/receipts back to the finance team to be processed. I had in-house targets to upsell products to customers which were recorded. Interacting with customers daily had developed my customer service skills and started my desire to work within reta