Experience

Prism Title Midwest, LLC

• Processor

  • Aug 2020 - Present



Transpak a Quad Graphics Company

• Administrative Assistant

  • Sep 2014 - Apr 2020

  • Worked in a fast-paced environment, completing monthly billing and accounts payable, answering phones, writing up orders, receiving purchase orders among other responsibilities.• Monthly inventory of shop materials and supplies, worked in JobBoss, Laserfiche, SharePoint, Excel, Word etc. • Implemented Job Boss Procedures and Operational Procedure Manuals



EmbroidMe

• Customer Service Specialist

  • Sep 2011 - Jun 2014

  • Greeted customers entering the store to ascertain what each customer wanted or needed.• Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently• Promptly responded to general inquiries from members, staff and clients via e-mail• Worked in production, designing artwork and creating customer products



Ultimate Beach

• Customer Service Representative

  • Jan 2011 - Aug 2011

  • Worked as a team member providing professional and friendly customer service• Inside sales



Famous Dave's of America

• Hostess

  • Oct 2009 - Jul 2010

  • Worked as a team member performing hostess duties, product assistance and cleaning while providing excellent customer service• Trained new employees by providing knowledge of specific store tasks and policies.