Experience

Kenosha News
• United States
• Newspaper Publishing
• 1 - 100 Employee
• Customer Service Representative

  • Mar 2017 - Present


Old Dominion Freight Line

• United States
• Truck Transportation
• 700 & Above Employee

• Customer Service Representative

  • Aug 2020 - Oct 2022

  Answering phones and respond to emails in a courteous and timely manner • perform general customer service by giving rate quotes, sales bids, status of shipment, helping customer corretcly fill out a Bill of Lading and label freight, ect. • Responding to customer issue and questions in a timely manner • Scanning documents such as Bill of Landing, Delivery Receipts, permits and other documents into the computer system. Answering phones and respond to emails in a courteous and timely manner • perform general customer service by giving rate quotes, sales bids, status of shipment, helping customer corretcly fill out a Bill of Lading and label freight, ect. • Responding to customer issue and questions in a timely manner • Scanning documents such as Bill of Landing, Delivery Receipts, permits and other documents into the computer system.