Chelsea Henry

Renewal Manager at Insite360
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

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LinkedIn User

I have worked with Chelsea at Aurea, we have had numerous successes together. She is great with customers and brilliant at keeping them up to date. Always one to be prompt and professional with follow-ups. She is a powerful communicator, with different types of customers and industries, and displayed a high level of commitment to the Inside Sales Team. Her enthusiasm and energy are contagious. Without hesitation, she is an asset to any team.

Melinda Smocov

Chelsea is an amazing person in and outside of work. She is great to work with, creative, always with a smile and a positive attitude. If she promises to do something, it is always there, and on time. In challenging times, she tries to find optimal solutions for various problems. She's attentive and intuitive to the needs of her team members and the company as a whole. She is very consumer/client-oriented. Chelsea has an open mind, is a great listener, a perfect team player and an enthusiastic and enterprising woman. Her adaptability to any array of situations makes her valuable when a team and company want to develop and excel. She fully commits to her work, and prioritizes her responsibilities in a smart and effective way. Chelsea continually seeks for ways to improve herself and has a love for learning that guides her to success time and time again. Anyone would be incredibly lucky to work with her!

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Renewal Manager
      • 2020 - Present

    • United States
    • Software Development
    • 100 - 200 Employee
    • Senior Account Manager
      • Aug 2018 - Mar 2020

      - Manage a $32M portfolio of business for 5 different verticals with a 92% average retention rate, and an additional 20% increase in ARR. - Engage and manage Fortune 100& 500 companies across the US and Europe - Top performer in customer retention in a team of 7 for 2 years straight, with 92% retention rate. - Familiar with B2B as well as B2C renewals, acquisitions, and contracting process - Consultative sales experience in account development/ relationship selling; selling contractual services. - Increased user and company engagement to meet and exceed monthly & quarterly renewal targets through up-selling and holding annual 15%-25% price increases. - Identifying CLM Contacts, business intelligence, messaging strategy, and messaging effectiveness against our growth strategy - Overall internal point of contact to manage aspects of my accounts, such as: Solution Architect Demo Scheduling, PS Projects and Milestone Adherence

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