Chelo Biggerstaff
Housekeeping Specialist at Hedgebrook- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
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ASL Limited working proficiency
Topline Score
Bio
Experience
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Hedgebrook
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Langley, Washington, United States
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Housekeeping Specialist
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Apr 2021 - Present
Superheroes need a secret identity! By day, I keep Hedgebrook Writing Retreat sparkly clean and organized. By night, I'm an indie writer and freelance editor. No capes, dahling! Superheroes need a secret identity! By day, I keep Hedgebrook Writing Retreat sparkly clean and organized. By night, I'm an indie writer and freelance editor. No capes, dahling!
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Writer
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Nov 2014 - Present
I've written and self-published five novels. I also write informative articles for myself and my social media. I've written and self-published five novels. I also write informative articles for myself and my social media.
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Clever Fox Editing
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Freeland, Washington, United States
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Editor
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Jul 2013 - Present
With an eye for detail and a passion for language, I take books, short stories, and articles and help them flow (line editing) without any of those pesky errors that keep readers from fully enjoying a book. With an eye for detail and a passion for language, I take books, short stories, and articles and help them flow (line editing) without any of those pesky errors that keep readers from fully enjoying a book.
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Substitute Paraeducator
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Feb 2020 - Feb 2021
Substituted as needed in all four schools in the district, working largely with special needs in preschool through high school. Also occasionally substituted in custodial department. • Furloughed due to COVID; never resumed work Substituted as needed in all four schools in the district, working largely with special needs in preschool through high school. Also occasionally substituted in custodial department. • Furloughed due to COVID; never resumed work
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Security Officer
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Jan 2018 - Jan 2019
Briefly served as interim supervisor • Provide exceptional customer service • Online documentation of all phone calls, reports, and alarm tracking • Revamped training modules • Updated all forms and filing systems Briefly served as interim supervisor • Provide exceptional customer service • Online documentation of all phone calls, reports, and alarm tracking • Revamped training modules • Updated all forms and filing systems
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Siggia Hardware
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Van Nuys, CA
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Office Manager
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Jul 2012 - Mar 2015
Jill of all trades, managing a small front office for a cabinetry hardware business. * Mail, email, faxes, 5-line phone system, and social media * Past-due accounts * MAS90 system pricing and inventory updates * Spreadsheets (Excel) * Form letters and reports (Word) * Filing and organization systems * Vendor orders * Customer service and orders via phone, email or fax Jill of all trades, managing a small front office for a cabinetry hardware business. * Mail, email, faxes, 5-line phone system, and social media * Past-due accounts * MAS90 system pricing and inventory updates * Spreadsheets (Excel) * Form letters and reports (Word) * Filing and organization systems * Vendor orders * Customer service and orders via phone, email or fax
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Temp Admin
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Nov 2011 - Jun 2012
* Large volume data-entry of catalogue cards (meet or exceed quota 99% of the time) * Proactively managed ten-person project to organize, fulfill, and send out holiday mailing * Large volume data-entry of catalogue cards (meet or exceed quota 99% of the time) * Proactively managed ten-person project to organize, fulfill, and send out holiday mailing
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Professional Driver
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Apr 2011 - Oct 2011
Drove flatbed semi-truck over-the-road throughout the lower 48 states. Drove flatbed semi-truck over-the-road throughout the lower 48 states.
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Accounts Payable Clerk
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Apr 2010 - Jan 2011
Note: Worked as a receptionist (temp) through Ajilon Staffing 01/2010 to 04/2010. Reassigned to Accounts Payable position and hired full-time 04/2010. * Managed accounts for 19 properties * Entered account payables * Reconcile bank statements * Filing * Interact with a variety of people across all levels of management * MS Office suite (Word, Excel, Outlook, Powerpoint, Access) * Yardi Software * Timberline Software * Answer multi-line phone system * Open/ distribute mail Show less
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Education
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California State University-Fullerton
Bachelor of Arts (B.A.), English Language and Literature, General -
Rancho Santiago College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies