Experience

Alice Springs Desert Park
• Australia
• 1 - 100 Employee
• Visitor Experience Coordinator

  • Aug 2021 - Present


Saffire Freycinet

• Australia
• Hospitality
• 1 - 100 Employee

• Guide Manager

  • Oct 2018 - Sep 2021

  As the Activities department manager I am responsible for the leadership of a 10 guide/skipper team, managing the department budget and ensuring guests satisfaction is exceptional. To achieve an ultimate guest experience I am responsible for the tour design and interpretation for over 10 experiences, health and safety of guides and guests, equipment maintenance for a wide range of activities, vehicle fleet up keep, liaising with other department managers, staff coordination, working to and understanding an annual labour and revenue budget, been flexible to adapt our day quickly with guest requests and planing ahead for continual improvement. To achieve this I must utilise a wide range of leadership and management skills along with a passion for guest experience. As a manager my ultimate goal is to provide my team with a platform to deliver a luxury product with confidence.



Wild Bush Luxary

• Travel Arrangements
• 1 - 100 Employee

• Field Guide

  • Mar 2018 - Oct 2018

  As a field guide at bammaru plains I worked closely with the majority of guests who visited the remote Bush lodge. I was responsible for providing an exceptional experience for our guests during their whole stay by taking guests on 4x4 drives, Bush walks, airboat tours, river cruises and all day trips into Kakadu national park while hosting dinner and being present in the lodge. Tours where unscripted giving us the ability to focused on the flora and fauna which was present on each trip. Wild bush luxury is a supporter of the Australian Wildlife Conservancy which gave me the opportunity to focus my interpretations on environmental health and conservation. During this position I quickly learnt to convey scientific information in an interesting and understandable way to people from all over the world. While off tour I would undertake maintenance tasks for the equipment (4x4 vehicles, quad bikes, airboats) and lodge. Such duties included site vegetation clearing, pool maintenance, solar panel cleaning, chain sawing and trail clearing, building repairs and cleaning. I took on part of the office and coordinator duties beyond the scope of my role, organising guest itineries and coordinating the team's daily duties.



Brewster Travel Canada

• Canada
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Ice Explorer Driver/Guide

  • Mar 2016 - Jun 2017

  • Driving coach busses and ice explores while providing interactive commentary to groups up to 56 people. • Designed a personalised tour and adapted my commentary to suit the interests of each group. • Followed strict time schedule’s and coordinated with dispatch to avoid tour delays. • Completed pre and post trip vehicle inspections to ensure safety of vehicles, identify any potential mechanical issue and ensure vehicles met government standard. • Utilised leadership skills to ensure clients safety on the glacier and around heavy vehicles while providing a fun and relaxed experience. • Lived in a remote mountain staff camp situated in the Jasper National Park for two contract seasons.



SEIT Outback Australia

• Australia
• Travel Arrangements
• 1 - 100 Employee

• Tour Guide

  • Sep 2014 - Oct 2015

  - Host small group tours (Maximum 11 people) in the Uluru-Kata Tjuta National Park, on Curtin Springs Cattle Station, and the APY (Anangu, Pitjantjatjara, Yankunytjatjara) lands. - Simultaneously drive light rigid vehicles and provide commentary and guide hikes through natural formations, conversing with guests about the area. - ensure adequate time management through leadership skills. - Discuss different ecosystems, their flora and fauna, environmental impacts, feral animals, conservation and ecotourism. - Provide easy to follow geological explanations by using clear steps and simple terminology. - Inform guests about Australian history, including the first Australians, European settlement, exploration and historical events. - Promote Aboriginal culture, traditions and connections to the landscape, using Anangu culture as an example. - Lead guests to provide and example of appropriate environmental and cultural behaviour. - identify clients interests to adapt each tour and commentary to their satisfaction. - ensure wellbeing and saftey of all clients and practice first aid.



Down Under Cellars

• Australia
• Restaurants

• Sale Assistant

  • Oct 2012 - Sep 2014

  General sales duties; Excellent customer service and advice; General sales duties; Excellent customer service and advice;



Centre for Marine Science and Technology

• United States
• Research Services
• 1 - 100 Employee

• Research Assistant - Dolphin Monitoring (Work Experience)

  • May 2012 - Apr 2014

  - Volunteer my time on and off (when available) to aid data collection. - Using marine mammal tracking methodology (theodolite and CYCLOPS) to track and record dolphin movements, behaviors and response to boat traffic. - Requires sharp observation skills, high level of verbal communication and ability to work under pressure.

• Field Assistant - Whale Migration (Work Experience)

  • Nov 2012 - Nov 2012

   Collected and recorded data on whale migrations and identified species from within the field.  Learnt and used marine mammal tracking software (CYCLOPS) to record and report data. Worked and lived with a research team of senior scientists and helped complete daily tasks.



Fremantle Ports

• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Environmental Advisor - Trainee

  • Dec 2013 - Mar 2014

  Fixed-Term Graduate position to: - Constructed a Marine Quality Monitoring Program framework, focusing on Port procedures, environmental contamination and management, quality assurance/quality control, environmental guidelines, legislation and legal requirements and on-going monitoring program design. - Compile evidence and draft summary forms to meet the Infrastructure Sustainability Council of Australia (ISCA) requirements for the Rous Head Industrial Park design and construction phase. - Draft frameworks and reports. - Collected settlement array samples to monitor introduced marine pests within and surrounding the working Port.



Curtin University

• Australia
• Higher Education
• 700 & Above Employee

• Marine Mammal Observer

  • Sep 2013 - Sep 2013

  - Completed my duties on board a small vessel collaborating with a team of five senior scientists. - Understood and followed permit guidelines concerning operation of equipment and communicated appropriate actions to senior scientists when marine mammals were present. - Collected data on dolphin behavior in the field and constructed a short summary report as per the permit guidelines. - Completed my duties on board a small vessel collaborating with a team of five senior scientists. - Understood and followed permit guidelines concerning operation of equipment and communicated appropriate actions to senior scientists when marine mammals were present. - Collected data on dolphin behavior in the field and constructed a short summary report as per the permit guidelines.

• Research Assistant (Work Experience)

  • Jun 2013 - Jun 2013

  - Collaborated within a multidisciplinary team of junior and senior research scientists to organise travel, equipment and data collection for the duration of a remote field trip. - Found appropriate data collection habitat through satellite maps and in the field ‘lookout’ methods - Organised duties for each team member to ensure efficient team work and maximise efficiency. - Skippered the research vessel (dingy) and collected data on SCUBA and snorkel. - Collaborated within a multidisciplinary team of junior and senior research scientists to organise travel, equipment and data collection for the duration of a remote field trip. - Found appropriate data collection habitat through satellite maps and in the field ‘lookout’ methods - Organised duties for each team member to ensure efficient team work and maximise efficiency. - Skippered the research vessel (dingy) and collected data on SCUBA and snorkel.



Perth Zoo

• Australia
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Zoo Keeper (Work Experience)

  • Nov 2012 - Nov 2012

  - Worked alongside a Professional zoo keeper, completing daily duties. - Communicated the importance of conservation and protection of wildlife to the general public through professional and casual presentations. - Worked alongside a Professional zoo keeper, completing daily duties. - Communicated the importance of conservation and protection of wildlife to the general public through professional and casual presentations.