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Experience

    • United States
    • Printing Services
    • 1 - 100 Employee
    • Client Success Specialist
      • May 2019 - Present
    • United States
    • Advertising Services
    • Office Manager
      • Aug 2016 - Apr 2019
    • United States
    • Insurance
    • 1 - 100 Employee
    • Producer
      • Feb 2016 - Jun 2016

      Providing insurance for your business, home, auto, and life needs. Providing insurance for your business, home, auto, and life needs.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Receptionist
      • Apr 2011 - Jun 2013

      Routinely handled a high volume of incoming calls and visitors, plus managed other office tasks. Organized weekly packets that are sent to 140 restaurants, and was responsible for ensuring that all team members had provided their respective materials, that packages are organized and they are shipped out by end of day every Friday. Created a more efficient process for putting together quarterly board meeting books, made templates for the spine, front page and index, and assisted in assembling 25 books for each meeting. Screened and directed calls for upper management per their preferences. Managed all UPS deliveries, billing and shipping, ensuring that incoming packages are delivered correctly and that outgoing packages are correct and picked up. Maintained an up-to-date excel database of all employee contact information for restaurant support offices, home office and 140 restaurants, plus maintained home office contact for field offices and restaurants. Directed restaurant managers quickly to the correct resources when they called in with emergencies. Organized and managed meetings, including booking rooms, providing refreshments, and directing attendees to the correct location.• Created front desk coverage schedule through outlook for lunch breaks.Helped other executive assistants or worked directly with the executives on phone calls and organizing data into spreadsheets. Loaded customer gift cards purchased online and ship to customers. Maintained office supply inventory and restocked in timely manner. Ensured that three employee kitchens were clean and well stocked. Sorted and delivered mail. Show less

    • United States
    • Consumer Services
    • 100 - 200 Employee
    • Laser Technician/Aesthetician/Receptionist
      • Feb 2011 - Apr 2012

      Showed initiative by finding value-added tasks to perform during down time between appointments: stocked rooms, proactively confirmed appointments, filled slots due to cancelations, pulled charts updating online and paper records. Promoted a friendly, warm and exceptional customer experience. Performed laser hair removal, microdermabrasion, fotofacial treatments, skin rejuvenation, cellulite reduction therapy and body contouring. Showed initiative by finding value-added tasks to perform during down time between appointments: stocked rooms, proactively confirmed appointments, filled slots due to cancelations, pulled charts updating online and paper records. Promoted a friendly, warm and exceptional customer experience. Performed laser hair removal, microdermabrasion, fotofacial treatments, skin rejuvenation, cellulite reduction therapy and body contouring.

    • Religious Institutions
    • 1 - 100 Employee
    • Assistant to Christian Education Director
      • Aug 2008 - May 2011

      Perform a variety of clerical work to support the Christian Education Director. Organized supplies and special events. Taught Sunday school, made copies and collate lessons materials, and made event flyers. Developed excel spreadsheet with parent and children information. As a volunteer, helped establish and run the College and Career group and chaperoned five Youth Group mission trips. Perform a variety of clerical work to support the Christian Education Director. Organized supplies and special events. Taught Sunday school, made copies and collate lessons materials, and made event flyers. Developed excel spreadsheet with parent and children information. As a volunteer, helped establish and run the College and Career group and chaperoned five Youth Group mission trips.

    • United States
    • Motor Vehicle Manufacturing
    • Aesthetician
      • Oct 2006 - Feb 2011

      As a licensed aesthetician, administer professional facials, waxing services and an array of body treatments to guests and assist in running the spa. Schedule appointments, ensuring that employees are not double booked. Took the lead in learning new techniques and products and training others. Won several sales contests. Actively promoted the spa, treatments, services, sessions and retail products. Ensure that customers with a full-day treatment have seamless appointments. Maintained equipment and inventory. Perform prep work and properly clean and restock rooms. Show less

    • Aesthetician/Receptionist
      • Jun 2006 - Oct 2006

      First job after graduation, performed facials, waxing and other services. Also responsible for promoting product in the retail store. First job after graduation, performed facials, waxing and other services. Also responsible for promoting product in the retail store.

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