Chelcie Olsen

Patient Service Representative at Neuroscience Group
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Appleton, Wisconsin, United States, US
Languages
  • English Native or bilingual proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Patient Service Representative
      • Dec 2022 - Present
    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Customer Service Representative
      • Jun 2022 - Dec 2022

      Assisting in client documentation management Daily documentation quality checks Communication with client/accounts regarding maintenance to maintain accurate account information Facilitating title processing request Assisting in client documentation management Daily documentation quality checks Communication with client/accounts regarding maintenance to maintain accurate account information Facilitating title processing request

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Certified Medical Assistant
      • Apr 2016 - May 2022

      Triage daily tasks Schedule appointments for 9 different providers in multiple locations Collect patient data, and input into EMR including insurance verification Prepare the patients for the provider Communicate directions, and ensure a comprehensive level of understanding. Prior authorizations for medications, or medical imaging. Facilitate outside referrals, and services including dialysis, transplant, and outside required testing Triage daily tasks Schedule appointments for 9 different providers in multiple locations Collect patient data, and input into EMR including insurance verification Prepare the patients for the provider Communicate directions, and ensure a comprehensive level of understanding. Prior authorizations for medications, or medical imaging. Facilitate outside referrals, and services including dialysis, transplant, and outside required testing

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Certified Medical Assistant
      • Jun 2015 - Apr 2016

      Educate patients on procedure expectations Assist the provider with scribing duties Perform routine urine drug screening Facilitate the transfer of records Maintain HIPPA privacy and practices. Educate patients on procedure expectations Assist the provider with scribing duties Perform routine urine drug screening Facilitate the transfer of records Maintain HIPPA privacy and practices.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Assistant
      • Mar 2015 - May 2015

      Verify patient insurance information Assist with rapid enrollment if no coverage Preform routine urine pregnancy test, and hiv testing Assist patient with virtual visit over computer. Verify patient insurance information Assist with rapid enrollment if no coverage Preform routine urine pregnancy test, and hiv testing Assist patient with virtual visit over computer.

    • United States
    • Medical Practices
    • Student Medical Assistant
      • Jan 2015 - Mar 2015

      • Follow instructions as given by lead • Preform dip test for urine analysis • Room patients in a timely manner • Assist the Physicians in clinical procedures such as cystoscopy and catheter changes. • Follow instructions as given by lead • Preform dip test for urine analysis • Room patients in a timely manner • Assist the Physicians in clinical procedures such as cystoscopy and catheter changes.

    • United States
    • 1 - 100 Employee
    • Concierge
      • Oct 2014 - Mar 2015

      • Ensure a safe and welcoming environment within the community• Manage the front desk, well maintaining resident requests• Communicate effectively with all levels within the community• Prioritize tasks in level of importance• Quickly resolve conflict

    • Caregiver
      • Oct 2012 - Mar 2015

      • Assist residents with everyday activities• Administer medications • Chart care of residents• Provide support for others, in all levels of the community • Communicate well with diverse groups

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Students
      • 2013 - Mar 2015
    • United States
    • Education Administration Programs
    • 300 - 400 Employee
    • Teachers Aide
      • Dec 2011 - Oct 2012

      • Collaborated effectively with others to achieve goals • Maintained group cooperation • Maintained open and honest communication with parents • Followed pre-planned lessons • Adapted to change with daily obstacles • Collaborated effectively with others to achieve goals • Maintained group cooperation • Maintained open and honest communication with parents • Followed pre-planned lessons • Adapted to change with daily obstacles

Education

  • Globe University
    Associate of Arts and Sciences (A.A.S.), Medical/Clinical Assistant
    2013 - 2015
  • Neenah High School
    2007 - 2011

Community

You need to have a working account to view this content. Click here to join now