Chelcie Olsen
Patient Service Representative at Neuroscience Group- Claim this Profile
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English Native or bilingual proficiency
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Bio
Experience
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Neuroscience Group
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Patient Service Representative
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Dec 2022 - Present
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J. J. Keller & Associates, Inc.
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United States
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Business Consulting and Services
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700 & Above Employee
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Customer Service Representative
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Jun 2022 - Dec 2022
Assisting in client documentation management Daily documentation quality checks Communication with client/accounts regarding maintenance to maintain accurate account information Facilitating title processing request Assisting in client documentation management Daily documentation quality checks Communication with client/accounts regarding maintenance to maintain accurate account information Facilitating title processing request
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Fox Valley Nephrology
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Certified Medical Assistant
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Apr 2016 - May 2022
Triage daily tasks Schedule appointments for 9 different providers in multiple locations Collect patient data, and input into EMR including insurance verification Prepare the patients for the provider Communicate directions, and ensure a comprehensive level of understanding. Prior authorizations for medications, or medical imaging. Facilitate outside referrals, and services including dialysis, transplant, and outside required testing Triage daily tasks Schedule appointments for 9 different providers in multiple locations Collect patient data, and input into EMR including insurance verification Prepare the patients for the provider Communicate directions, and ensure a comprehensive level of understanding. Prior authorizations for medications, or medical imaging. Facilitate outside referrals, and services including dialysis, transplant, and outside required testing
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Advanced Pain Management, LLC
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United States
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Medical Practices
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1 - 100 Employee
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Certified Medical Assistant
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Jun 2015 - Apr 2016
Educate patients on procedure expectations Assist the provider with scribing duties Perform routine urine drug screening Facilitate the transfer of records Maintain HIPPA privacy and practices. Educate patients on procedure expectations Assist the provider with scribing duties Perform routine urine drug screening Facilitate the transfer of records Maintain HIPPA privacy and practices.
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Planned Parenthood of Wisconsin, Inc.
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Medical Assistant
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Mar 2015 - May 2015
Verify patient insurance information Assist with rapid enrollment if no coverage Preform routine urine pregnancy test, and hiv testing Assist patient with virtual visit over computer. Verify patient insurance information Assist with rapid enrollment if no coverage Preform routine urine pregnancy test, and hiv testing Assist patient with virtual visit over computer.
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Urology Associates of Wisconsin
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United States
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Medical Practices
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Student Medical Assistant
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Jan 2015 - Mar 2015
• Follow instructions as given by lead • Preform dip test for urine analysis • Room patients in a timely manner • Assist the Physicians in clinical procedures such as cystoscopy and catheter changes. • Follow instructions as given by lead • Preform dip test for urine analysis • Room patients in a timely manner • Assist the Physicians in clinical procedures such as cystoscopy and catheter changes.
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Senior Lifestyle Corporation
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United States
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1 - 100 Employee
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Concierge
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Oct 2014 - Mar 2015
• Ensure a safe and welcoming environment within the community• Manage the front desk, well maintaining resident requests• Communicate effectively with all levels within the community• Prioritize tasks in level of importance• Quickly resolve conflict
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Caregiver
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Oct 2012 - Mar 2015
• Assist residents with everyday activities• Administer medications • Chart care of residents• Provide support for others, in all levels of the community • Communicate well with diverse groups
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Globe University
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United States
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Higher Education
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300 - 400 Employee
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Students
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2013 - Mar 2015
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Children of America
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United States
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Education Administration Programs
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300 - 400 Employee
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Teachers Aide
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Dec 2011 - Oct 2012
• Collaborated effectively with others to achieve goals • Maintained group cooperation • Maintained open and honest communication with parents • Followed pre-planned lessons • Adapted to change with daily obstacles • Collaborated effectively with others to achieve goals • Maintained group cooperation • Maintained open and honest communication with parents • Followed pre-planned lessons • Adapted to change with daily obstacles
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Education
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Globe University
Associate of Arts and Sciences (A.A.S.), Medical/Clinical Assistant -
Neenah High School