Chelcie Burns
Mortgage Loan Consultant at John Adams Mortgage- Claim this Profile
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Bio
Experience
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John Adams Mortgage
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Financial Services
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1 - 100 Employee
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Mortgage Loan Consultant
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Jan 2016 - Present
Oxford & Ortonville, MI Qualify and Pre-Approve clientele for Home Loans Expierence with several loan products, including FHA, MSHDA, VA, Doctor Loans Provide customer service to clientele and real estate agents Contact customers for documents needed throughout the loan process
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Ross Mortgage Corporation
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United States
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Real Estate
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100 - 200 Employee
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Sales Assistant
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Oct 2015 - Dec 2015
Royal Oak
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John Adams Mortgage
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Financial Services
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1 - 100 Employee
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Mortgage Loan Coordinator
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Jun 2014 - Oct 2015
Birmingham & Troy Assist all Loan Officers on team with their pipeline of loan files Provide customer service to clientele and real estate agents Contact customers for documents needed for the loan process Work together with the loan officer, processor and underwriter to close loans in a timely manner Assist with Minor Marketing projects for the clientele and real estate Agents
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Capital Title
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Real Estate
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1 - 100 Employee
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Escrow Agent
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Oct 2014 - Jan 2015
Troy, MI Answered all incoming calls and transferred to the appropriate Department Customer Service to clientele and real estate agents Placed Title Orders Created Lender Title Commitment Packages
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Administrative Assistant
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Apr 2014 - May 2014
Madison Heights, MI Provided assistance in closing out auto loan files Organized all files that were to be sent to collections Processed new auto loan files that were being opened Answered phones and collected auto payments via credit card
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Quicken Loans
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United States
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Financial Services
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700 & Above Employee
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Purchase Banker
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Mar 2014 - Apr 2014
Detroit, MI Sales Calls- 12 hours daily Transferred all possible clients to a Quicken Loan Officer
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Loan Processor
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Apr 2012 - Feb 2014
Holland, MI Transferred title paperwork for manufactured home sales Monitored forced insurance and credit reporting for active customer accounts Processed closing documents for all home sales, rentals & financed deals Daily upkeep on tracking spreadsheets for applications and approved deals Process loan applications for manufactured homes in OH, IL & MI Sent applications to outside mortgage lenders
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Account Manager
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Nov 2008 - Apr 2012
Kentwood, MI Accepted loan payments from customers Monitored collection calls made by other office employees Handled all aspects of vehicle repossession (ordering, tracking and customer conflict) Processed closing documents for loans financed through Auto World Trained new employees on accepting payments and making collection calls Monitored insurance and credit reporting for existing customer's accounts
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Education
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Grand Valley State University
Bachelor of Science (B.S.), Journalism -
Lapeer West