People Experience Partner

• Dec 2021 - Present

Human Resources Manager

• Jun 2020 - Dec 2021

Human Resources Generalist

• Oct 2019 - Jun 2020

Human Resources Intern

• Aug 2019 - Oct 2019

Personal Trainer

• Jan 2018 - Dec 2018

Led social media customer campaign to generate leads for new location Corporate outreach, marketing and sales through onsite health assessment and coaching Maintained/strengthened client relationships through effective listening and issue resolution Observation of client learning and movement to assess performance and provide feedback, and adapt program to individual needs Achieved 95% client satisfaction and retention Led social media customer campaign to generate leads for new location Corporate outreach, marketing and sales through onsite health assessment and coaching Maintained/strengthened client relationships through effective listening and issue resolution Observation of client learning and movement to assess performance and provide feedback, and adapt program to individual needs Achieved 95% client satisfaction and retention

Personal Trainer

• Apr 2017 - Feb 2018

Top contributor in sales and training volume Recruited and developed leads, provided onsite demos to convert to paid customers Managed and improved client record documentation Gathered and reviewed client feedback to drive continuous improvement Top contributor in sales and training volume Recruited and developed leads, provided onsite demos to convert to paid customers Managed and improved client record documentation Gathered and reviewed client feedback to drive continuous improvement

MyHR Advisor

• Jan 2016 - Nov 2016

Employee experience call center agent, case management and resolution. Often dealing with difficult and emotional situations - always calm and helping employees de-escalate Managed onboarding of new hires, audited data, documents and training Processed voluntary terminations, entered key data into the system (workday) and ensured payment and all key steps were properly completed Employee experience call center agent, case management and resolution. Often dealing with difficult and emotional situations - always calm and helping employees de-escalate Managed onboarding of new hires, audited data, documents and training Processed voluntary terminations, entered key data into the system (workday) and ensured payment and all key steps were properly completed