Experience

Utmost International

• Financial Services
• 200 - 300 Employee

• Project Manager

  • May 2018 - Present



IFDS FINANCIAL SERVICES LIMITED

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Senior Business Analyst

  • Mar 2015 - Present

  Mainly client facing role - requirements and design phase, ensuring re-use of products and functionality across RIS programmes. Holding refinement sessions, use of Agile methodology and User stories. Managing change requests and ensuring impacts to overall plan were managed accordingly Mainly client facing role - requirements and design phase, ensuring re-use of products and functionality across RIS programmes. Holding refinement sessions, use of Agile methodology and User stories. Managing change requests and ensuring impacts to overall plan were managed accordingly



Aviva

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Analyst

  • Jun 2013 - Mar 2015

  Accountable for the shaping, development and ownership of end to end business solutions, proposing innovative and alternative solutions. Management of business requirements to deliver the benefits across various sized project(s) within a transformation team. Worked closely with the various stakeholders including Head of Change, Project Manager, IT Teams, Test Managers, Business Analysts, Solution Designers, Sponsors, Customers and subject matter experts to deliver across the programme.



Mercer

• United States
• Professional Services
• 700 & Above Employee

• Project Manager / Business Analyst

  • Jun 2006 - Dec 2012

  Project managed a number of new in-house projects including replacing legacy systems, upgrades, scheduled system enhancements as well as managing day to day bug fixing across systems. Managed and engaged with 3rd parties, contractors, project stakeholders and remote teams to successfully manage and implement projects.

• Business Analyst

  • 2006 - 2012



Capita

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Business Analyst

  • Mar 1999 - Jun 2006

  Senior Administrator role: • Day to day administration within a Commissions department. Duties included ensuring brokers accounts were paid correctly and on time.• Managed and team lead a commissions administration team of 6-8 people. This included daily monitoring and mentoring, providing assistance to team members and planning daily workloads. Business Analyst role: Full project life cycle of a number of projects as a business analyst, managing duties and tasks within overall project plan and reporting back to the Project Manager