Senior Sales Engineer

• Nov 2022 - Present

Sales - Water Treatment

• Oct 2021 - Nov 2022

1) Research and understand market needs and identify which WAM's machine can be sold in Malaysia with competitive price to penetrate local market. 2) Establish a business plan with strategic sales planning, expands customer base with a long term partnership 3) Analyzing performance data and projecting future performance in order to meet company business plan. 4) Generate personal reports tracking for forecasting 60-90 days pipeline. 5) Engage and provide technical support on and off site to customer. 6) Manage and work closely with internal supply chain/ admin on the stock availability and delivery lead time. 7) Working with SPAN registration Show less

Area Engineer

• Apr 2017 - Oct 2021

1) Work closely with current and new customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within assigned territory and ensure customer satisfaction.2) Assist in inventory management and maintenance activities3) Develop strong relationships with key stakeholders in current and new customers, including plant or facility executives4) Generate and execute sales plans in assigned customer base and new customer accounts to meet defined territory profit increase goals. 5) Provide technical support to customers; identifying and resolving customer complaints, escalating as required.6) Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.7) Trains, supervises,and provides technical training operators/ technicians to handle site matters such as troubleshooting/ provide technical solution to customer.8) Actively sell and support Nalco innovations and technology in assigned customers to promote long-term business relationships with Nalco Corporate & Local Customers. Annual sales average RM4 millions with double digits growth YOY. Show less

Application Engineer

• Mar 2015 - Apr 2017

- Expose to site work ( eg: water analysis, site survey, service report for customers) - Expose to waste water treatment plant, RO system, DI system, boiler system, cooling water system, chilled water system) - Expose to various type of Boiler inspection (medium pressure boiler to high pressure boiler) based on DOE standard - Provide technical report/ deliver consultative service to customer - Generate professional troubleshooting report ( eg: dissolved oxygen study, elution study) - Custom-make proposal that suits customer's needs and develop new sales - Dealing with purchase order, delivery order, quotation, logistic- Currently taking care of edible oil, steel mill, air separation, semiconductor, manufacturing Show less

Application Engineer

• Jan 2015 - Mar 2015

- To handle customer project equipment application in both Besi APac and Besi HQ - Main duties and responsibilities is to set up and optimizing customer application to achieve design specification - Handle machine buy offs with customers, PJM and CPM - Install machine at customer site whenever necessary - Setup application internally - Proper documentation of Weekly Report, Application Documents, buy off documents (customer buy off requirements) etc. - To perform precision measurement of customer materials internally Show less

Trainee

• Sep 2013 - Dec 2013

- To act as an assistant engineer to assist engineers on specific projects assigned - Data mining and publish engineering report - To provide new product introduction supports such as tooling design, process/ design validation activities - Qualify machine/ buy-off machine from various suppliers - To act as an assistant engineer to assist engineers on specific projects assigned - Data mining and publish engineering report - To provide new product introduction supports such as tooling design, process/ design validation activities - Qualify machine/ buy-off machine from various suppliers

Project Engineer

• Jan 2011 - Sep 2011

Roles - Provide technical support to clients(Developer) - Coordinate team members in the site area - Site supervision - Attend meetings, investigate problems and complaints Project completed :- a) Sunrise HQ, KL b) Publika Solaris Dutamas, KL Roles - Provide technical support to clients(Developer) - Coordinate team members in the site area - Site supervision - Attend meetings, investigate problems and complaints Project completed :- a) Sunrise HQ, KL b) Publika Solaris Dutamas, KL

Trainee

• Oct 2010 - Dec 2010

i) Ball shear test – To test the volume of a solder ball in order to qualify alternate supplier ii) Cross-section - To measure the thickness of IMC (Intermetallic-compound) iii) Solderability test – To test the solder ball with certain chemical to see the differences after undergoing various process i) Ball shear test – To test the volume of a solder ball in order to qualify alternate supplier ii) Cross-section - To measure the thickness of IMC (Intermetallic-compound) iii) Solderability test – To test the solder ball with certain chemical to see the differences after undergoing various process