Sales Operations Manager

• Oct 2022 - Present

Sales Manager

• Dec 2018 - Present

• Achieve growth and hit sales targets by successfully managing the sales team • Develop customer accounts and visiting within the local area to drive business into the specific market and to increase market share in all revenue streams • Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence • Analysis local market trends and competitor activity to identify business leads • Present sales, revenue and expenses reports and realistic forecasts to the management team • Collect and analyse market data to drive growth and develop markets. • Creating a sales plan and proactively experimenting to improve execution • Build new client relationships offering the companies branded product

Store Manager

• Dec 2015 - Dec 2018

• Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures • Offered good product demonstration and standard operating procedures to generate sales. • Creating strategic plans to improve sales. • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff • Conduct personnel performance appraisals to assess training needs and build career paths • Contribute to team effort by accomplishing related results as needed • Manage stock levels and make key decisions about stock control • Ensure standards for quality, customer service and health and safety are met • Tour the sales floor regularly, talking to colleagues and customers to identify and resolve urgent issues

Area Sales Supervisor

• Jan 2013 - Dec 2015

• Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers • Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows • Analyze sales figures and forecast future sales • Analyze and interpret trends to facilitate planning • Respond to customer complaints and comments • Manage and motivate a team to increase sales and ensure efficiency • Manage stock levels and make key decisions about stock control • Use information technology to record sales figures, analyze data and forward plan

Brand Manager

• Nov 2010 - Nov 2013

• Providing an excellent service to all customers to ensure achievement of all production goals and coordinate with local distributor to maintain all assign territories. • Assist customers to relate to brands and associate with same in various events and implement all marketing activities • Representing the company at product launches, events, and trade shows. • Submits monthly sales report, customer comments and suggestions. • Using social media to connect with customers & promoting the product to local retail stores, • Manage all communication with all field manager and head quarter staff and monitor all competitor activity.