Experience

Northeast Ohio Regional Sewer District

• United States
• Environmental Services
• 300 - 400 Employee

• Infrastructure Specialist

  • Apr 2017 - Present

  Utilizes software systems to follow-up with appropriate District staff and/or outsideagencies to ensure issue resolution. Identifies the nature of issues and investigateshistory and/or trends to reach solutions. Documents all information via varioussoftware systems. Utilizes ORACLE WAM system and various ESRI GISapplications to create and close stormwater inspection and maintenance workorders. Examines GIS and ARCGIS systems to effectively locate and researchreasons of inquiry and determine if issues are in the District's stormwater region. Show less

• Plant Maintenance

  • Aug 2014 - Apr 2017

  Participated in the work of crews engaged in the operation and maintenance ofthe wastewater plant and related facilities. Responsible for taking recordingsof tank settings and ensuring safety before entering and exiting tanks.Assisted maintenance personnel in repairs as needed around the plant.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Home Service Specialist II

  • Oct 2012 - Oct 2013

  Leading the way with achieving monthly goals. Held the highest customer care ratefor three consecutive months. Processed government issued Fannie Mae and FreddieMac home loans with large portfolio clients. Central outlet of customer contact, toaid in processing and addressing issues from start to finish of every home loan.

• Senior Account Manager II

  • May 2008 - Oct 2012

  Helped develop (as a team) programs centered on increasing longevity inthe business line, while withstanding changing environments. Managed a largeportfolio of clients, and assisted them in making precise decisions in regards toconsumer credit. Responsible for determining risk for the company, andmaking the best decision for the client and shareholders.