Experience

IT Is Fantastic

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Salesforce Administrator

  • May 2021 - Present

  - Salesforce Administration: Proficient in managing and configuring Salesforce objects, workflows, validation rules, custom fields, and data management. - Salesforce Customization: Skilled in creating and customizing Salesforce layouts, record types, page layouts, and custom applications to meet specific business requirements. - Salesforce Reports and Dashboards: Experienced in creating and managing reports and dashboards in Salesforce to provide actionable insights and track key performance indicators. - Salesforce Security and Permissions: Knowledgeable in setting up user roles, profiles, permission sets, and sharing rules to ensure data security and access controls. - Salesforce Integration: Familiarity with integrating Salesforce with external systems using tools like Salesforce Connect, Apex, REST/SOAP APIs, and middleware platforms. - Data Management: Proficient in data migration, data cleansing, and data validation techniques using Salesforce Data Loader or other data management tools. - Salesforce Automation: Skilled in building and maintaining automation processes using Salesforce workflows, process builder, and approval processes to streamline business operations. - Salesforce Lightning Experience: Familiarity with Salesforce Lightning and ability to customize Lightning components, pages, and apps to enhance user experience and productivity. - Salesforce Mobile: Knowledgeable in configuring and customizing Salesforce Mobile to enable on-the-go access to data and functionality for sales teams. - Troubleshooting and Support: Strong problem-solving abilities and experience in troubleshooting and resolving user issues, system errors, and integration problems related to Salesforce. Show less