Sales Associate

• Aug 2021 - Present

- Responsible for creating a sales environment that enhances the buying experience. - Responsible for driving the full sales lifecycle, from initial contact to demonstrations and sale. - Responsible for creating a sales environment that enhances the buying experience. - Responsible for driving the full sales lifecycle, from initial contact to demonstrations and sale.

Co-Founder

• Jun 2020 - Present

We believe every woman out there deserves the very best. And we are here to provide stylish products for all seasons to the every day woman in Thailand without compromising on quality and user experience. Mo-Om prides itself to show women how to express their individualism and their identity through the way they dress and we will be there every step of the way to ensure that our shoppers enjoy a highly efficient customer service and refund policy. We believe every woman out there deserves the very best. And we are here to provide stylish products for all seasons to the every day woman in Thailand without compromising on quality and user experience. Mo-Om prides itself to show women how to express their individualism and their identity through the way they dress and we will be there every step of the way to ensure that our shoppers enjoy a highly efficient customer service and refund policy.

Senior Cabin Crew (First Class)

• Oct 2011 - Aug 2021

· Provide a safe environment for Guest and Cabin Crew onboard through safe work practice and adequate Safety and Emergency (SEP) knowledge.· Provided top of the line customer service to all passengers· Perform onboard service in accordance to Emirates Airlines service process and standards, to maintain the highest level of Customer Service· Worked with colleagues to ensure a smooth workflow and productivity while maintaining a pleasant attitude.· Maintain onboard equipment in terms of quality and quantity, particularly when the aircraft is away from base, in order to reduce costs associated with breakages and losses.· Understand, anticipate and deliver the highest level of service to all Guests by availing all their requests in a timely manner and maintaining integrity, confidentiality and professionalism at all times.· Represent the Company during events with Cabin Crew attend all ground duties that may be delegated by the Company. Show less

Cabin Crew (Economy Class)

• Oct 2007 - Oct 2011

Customer Service Representative

• Jul 2007 - Sep 2007

· Exhibits a detail oriented etiquette and friendly attitude at all times when answering telephone calls. · Appropriately schedules patient appointments for consultations, evaluations, treatments, follow-up, or re-evaluation. · Ensures to adhere to and implement all company policies and procedures, including but not limited to clinical programs. · Ensures to provide service for walk-in patients and walk-in equipment requests. · Responsible for providing technical assistance to customers as required. · Ensures questions and concerns are processed and communicated with patients and referral sources both verbally and in writing in a timely manner. · Effectively communicates Service Excellence with location employees. · Ensures to adhere to established guidelines for service delivery, and comply with applicable laws and regulations. Show less

Translator

• Feb 2007 - Feb 2007

· Listens to material in Thai, ascertains understanding of the meaning and context of that material, and converts it into a Italian, making sure to preserve the original meaning. · Consults with subject matter experts and other colleagues in order to understand specialised concepts and translate them appropriately. · Refers to online translation tools for additional assistance with translation. · Follows up with clients to ensure satisfaction and understanding. · Listens to material in Thai, ascertains understanding of the meaning and context of that material, and converts it into a Italian, making sure to preserve the original meaning. · Consults with subject matter experts and other colleagues in order to understand specialised concepts and translate them appropriately. · Refers to online translation tools for additional assistance with translation. · Follows up with clients to ensure satisfaction and understanding.

Receptionist Assistant

• Aug 2005 - Aug 2006

· Assisting Italian speaking passengers · Provide front desk reception duties for the office which includes handling of all phone calls and manage internal & external customers timely and professionally. · Receive and greet all passengers in a professional and warm manner. · Collect and distribute all incoming mail and courier items. · Develop and maintain a tracking system on all incoming & outgoing mails and courier items for the office. · Assist in general Office administration. · Assist in the coordination of ad-hoc company functions/events. · Assist in any ad-hoc duties, projects and activities as and when required. Show less