Experience

Oneil Data Systems

• United States
• Banking
• 1 - 100 Employee

• Client Advocate

  • Aug 2017 - Present

  Supervise entire production workflow of projects such as data processing, mailing, printing, and invoicing. Support daily clients of CVS Health business activities by proactively responding to client inquiries and requirements. Manage internal job production and service level agreement (SLA) via monitoring and invoicing effectively. Partnering with Production Control Team to monitor all print production, file sweeps, job observing, print file verification, and file reconciliation checks. Identify and resolve various production-related issues through exceptional problem-solving skills. Liaise between clients and internal departments as well as with IT team for submitting client requests. ● Reduced operating costs through elimination of work by connecting with database programmers to automate tasks, allowing for focusing on more revenue-generating tactics. ● Decreased number of client issues by utilizing annual account evaluation data to share information across teams. Show less



Arsenic

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• Content & Quality Control Manager

  • Sep 2016 - Feb 2017

  Remotely managed all live production shoots, ensuring quality and integrity of said content- distributed via social media platforms Snapchat, Instagram & Facebook- for this media start-up company. Worked directly with CEO & Co-Founder to create a company standard and curation of original content that would ensure the most lucrative brand partnership deals. Saw to it all content also met the standards of Snapchat, Instagram & Facebook where we averaged over 3 million followers over all three platforms. • Tracked, analyzed & recorded number of views for content across all social media platforms & projected trends based on content performance • Managed & archived all content (snaps, photos, releaseforms & contracts), via Dropbox and Google Drive • Ensured content delivered on all agreed upon asks from brand sponsors • Created and managed delivery system for receiving photos from photographers taken during photo shoots • Engaged with audience, curating feedback and worked with production to incorporate said feedback within our content Show less



FilmOn TV Networks

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Manager, Broadcast Standards & Practices (BS&P)

  • 2013 - 2016

  Recruited, trained and led BS&P team in screening and evaluating programming and advertising content for broadcast compliance with FCC and OFCOM regulations in the U.S. and United Kingdom, for a start-up, Internet-based TV network- broadcasting online and on satellite. Consulted closely with CEO & Founder, U.S. & U.K. programming chiefs, show producers and post production on development and broadcast of live event & scripted programming, and advertising content. • Wrote network’s first SOP manual for both programming and advertising compliance with U.S. & U.K. broadcast rules • Commended for developing live event, in-house censor team within 2 weeks vs. 1 month, providing for a January 1st, brand relaunch featuring live steaming show Battlecam – which became the top performing show for the network • Self-taught Adobe After Effects, expediting color correction, audio balancing and minor editing of video for broadcast Show less



NoHo Communications Group, Inc.

• Greater Los Angeles Area

• Executive Assistant to CEO & Feature Writer

  • 2011 - 2013

  Managed office operations, calendar and travel for CEO of arts education, marketing and cultural tourism firm, based in NoHo Arts District. Wrote and copy edited business profiles, feature articles and filmmaker & red carpet interviews for leading regional, cultural & entertainment website, averaging 80k visitors monthly. • Increased business visibility and event ticket purchase via cross-promotion of local businesses and events in feature articles • Negotiated promotion of feature articles on social media platforms of high profile filmmakers and talent • Grew site’s traffic through a self-initiated promotional campaign of site’s content via collaboration with local businesses • Established enduring publicity and media relationships facilitating feature story development and business partnerships Show less



ION Media Networks

• Broadcast Media Production and Distribution
• 100 - 200 Employee

• Sales Assistant, Advertising Sales

  • 2007 - 2011

  Supported New York & Los Angeles Senior Account Executives in building and maintaining national advertiser relationships for top 15 U.S. cable rated network, also distributed via broadcast and satellite. Participated in and contributed to client meetings, sales materials, contract administration, and ad schedule booking & encoding in OSi-Traffic. Client liaison with affiliate stations. • Managed phone and email requests from advertisers regarding advertising rates and schedules. • Acted as the liaison between clients and TV stations, ensuring station managers had complete and up-to-date advertising content for broadcast according to deadline. • Handled all booking and encoding of advertising schedules in OSi-Traffic. • Disseminated contracts to clients within a 24-hour turnaround time. • Ensured receipt of all legally binding and signed agreements from clients. • Conducted agreement evaluations. • Performed client follow-up for all preemptions and advertising space offerings. • Assisted in the implementation of sales and marketing presentations. • Researched and created promotional documentation of company’s accomplishments for presentation to advertising prospects during lunches, dinners and outings. Show less



Scout Productions

• United States
• Entertainment
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2006 - Jan 2007

  Supported high-profile exec team at film & TV production company responsible for Queer Eye for the Straight Guy among others. • Covered and identified television show project that was pitched to Lifetime network • Managed heavy phones, emails, kitchen and office supplies. • Updated 1,000+person database for special project mailing within limited time constraints • Managed all visitor appointments and passes onto the lot. Supported high-profile exec team at film & TV production company responsible for Queer Eye for the Straight Guy among others. • Covered and identified television show project that was pitched to Lifetime network • Managed heavy phones, emails, kitchen and office supplies. • Updated 1,000+person database for special project mailing within limited time constraints • Managed all visitor appointments and passes onto the lot.



Director’s Guild of America

• Los Angeles

• Temporary Directory Coordinator, Membership Department

  • 2007 - 2007

  Oversaw update of 2008 Membership Directory; commended for strengthening DGA membership relationships with Director's Guild. • Researched and met with DGA members in order to accurately document their information for the 2008 directory. • Managed all requests for changes and additions to information. • Provided support and assistance to all new DGA members regarding memberships, programs and services. • Commended for strengthening membership relations with DGA Oversaw update of 2008 Membership Directory; commended for strengthening DGA membership relationships with Director's Guild. • Researched and met with DGA members in order to accurately document their information for the 2008 directory. • Managed all requests for changes and additions to information. • Provided support and assistance to all new DGA members regarding memberships, programs and services. • Commended for strengthening membership relations with DGA



I.E. City National Bank

• Client Services Analyst

  • 2005 - 2006

  Conducted extensive research on City National Bank clients. Performed detailed analysis on client relationships. Monitored account activity and transactions. Managed the organization of information to be disseminated for file completion. Conducted extensive research on City National Bank clients. Performed detailed analysis on client relationships. Monitored account activity and transactions. Managed the organization of information to be disseminated for file completion.



CBS

• United States
• Entertainment Providers
• 700 & Above Employee

• Guest Relations Associate

  • 2004 - 2006

  Provided assistance on a number of CBS Daytime dramas, as well as on American Idol, The Price is Right and The Late Late Show. Responsibilities include keeping track of scenes during recordings, greeting and escorting guests to Green Room, coordinating audiences for non-scripted shows and organizing ticket booth. Handling heavy phones as well as incoming and outgoing mail. Provided assistance on a number of CBS Daytime dramas, as well as on American Idol, The Price is Right and The Late Late Show. Responsibilities include keeping track of scenes during recordings, greeting and escorting guests to Green Room, coordinating audiences for non-scripted shows and organizing ticket booth. Handling heavy phones as well as incoming and outgoing mail.