Senior Account Manager

• Jan 2023 - Present

Dealer

• Sep 2022 - Dec 2022

Junior Dealer

• Feb 2021 - Sep 2022

-Assist and facilitate the trading process in the room to ensure that all customer orders are filled in a timely and accurate manner-Monitor FXCM pricing to ensure quotes are reflective of market conditions and that customers are receiving competitive quotes-Perform daily audits of trading activity to isolate and report any market abuse-Track desk expenses across exchanges, data providers and trading venues-Actively monitor firm exposure across individual instruments and overall. The risk management of this exposure involves actively trading in Spot and Futures markets to mitigate any adverse P/L to FXCM while keeping the desk compliant with any internal/external risk and capital limits that are in place-Ensure that FXCM is compliant with rules and regulations set forth by the governing bodies that oversee the business space FXCM operates within Show less

Activities Coordinator

• Feb 2019 - Nov 2020

▪Coordinating the work of the employees of the Sales department. ▪Coordinating CRM data to facilitate the workflow of department staff ▪Monitoring the performance of the employee and reports of daily\weekly\monthly operations. ▪Responsible of leading the shift during the weekends and whenever Shift Manager isn’t in presence. ▪Coordinating the work of the employees of the Sales department. ▪Coordinating CRM data to facilitate the workflow of department staff ▪Monitoring the performance of the employee and reports of daily\weekly\monthly operations. ▪Responsible of leading the shift during the weekends and whenever Shift Manager isn’t in presence.

Sales Specialist

• Jan 2018 - Jul 2018

▪Responsible of introducing new clients to a cryptocurrency trading software. ▪Responsible of introducing new clients to a cryptocurrency trading software.

Sales Executive

• Sep 2015 - Dec 2017

-Conversion Agent ▪Introducing new-registered, potential clients to the product and converting them. -Retention Agent ▪Maintains positive relations with existing customers by introducing them to new products and benefits in order to retain and increase their satisfaction of the services offered. -Conversion Agent ▪Introducing new-registered, potential clients to the product and converting them. -Retention Agent ▪Maintains positive relations with existing customers by introducing them to new products and benefits in order to retain and increase their satisfaction of the services offered.