Jeff Chausse

UX Manager at Quickbase
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Contact Information
us****@****om
(386) 825-5501
Location
Wayland, Massachusetts, United States, US

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Josh Roman

Jeff is a talented product manager who deftly manages the big-picture brand, the personal member experience and the pixel-by-pixel detail here at Koko -- all against a backdrop of rapidly evolving strategic priorities and a massive technology platform transition. He's been an asset to every project he's been a part of, and has helped Koko in our continuing path towards Agile product delivery.

Allison Holt

Over the last three years, Jeff has shown a remarkable ability to chart a forward-thinking course for all of the Harmonix websites. He understands what makes a site appealing and useful to users and has shown a firm commitment to making our sites as user-oriented as possible while still keeping revenue generation (and web standards!) in mind. He would be a boon to any web department needing an influx of vision and experience.

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Credentials

  • Learning React.js
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Certified Scrum Product Owner
    Scrum Alliance, Inc.
    Jun, 2012
    - Nov, 2024
  • Professional Scrum Product Owner
    Scrum.org
    Aug, 2011
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • UX Manager
      • Mar 2022 - Present

      Overseeing a team of three Interaction Designers, in addition to continuing hands-on interaction design for critical areas of Quickbase, including Forms, Dashboards, and overall navigation.

    • Senior Interaction Designer
      • Mar 2020 - Mar 2022

      Lead interaction designer for multiple critical parts of the Quickbase platform, responsible for major redesigns of Quickbase’s dashboards and forms (600,000+ monthly users).Responsible for the curation and maintenance of Quickbase’s internal “Bebop” design systemDesigned and built an internal Quickbase application for collecting and tracking user feedback to cross-reference against recommended design improvements.

    • United States
    • Retail
    • 700 & Above Employee
    • Senior Product Design Lead
      • Nov 2019 - Feb 2020

      Design lead for the web and mobile experiences for Wayfair's Attached Services offerings (Assembly, Warranty, Installation, etc.) Design lead for the web and mobile experiences for Wayfair's Attached Services offerings (Assembly, Warranty, Installation, etc.)

    • United States
    • Research Services
    • 700 & Above Employee
    • Manager, Principal UX Designer
      • Apr 2014 - Sep 2019

      Responsible for the user experience of Forrester's client portal and mobile applications, and manager of a graphic design team. I performed hands-on strategic and tactical design work, and also coordinated the work of outside agencies and internal development teams. I was principal UX designer for all of the following systems – from conception, through launch, and into maintenance: - The UI design (including reusable pattern library) of Forrester’s forthcoming “customer experience cloud” product, an advanced SaaS system - The redesign of our client web portal as a responsive (RWD) website - The Forrester Insights native iPhone app - The Forrester Insights native Android app, with a new look and feel, incorporating Material Design concepts - The Forrester Insights “universal” app – a React Native app merging the iPhone and Android apps into a single codebase and look & feel - Numerous client portal features and usability enhancements. Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Lead User Experience Designer
      • Aug 2013 - Apr 2014

      As Lead UX Designer, I performed user, stakeholder, and competitive research, designed site maps and wireframes, and developed and facilitated usability studies. Clients I worked with included: Simmons College, Minuteman Health, Lux Research, Boston Children's Hospital Trust, Endurance International, New England Quality Care Alliance (NEQCA), Loomis|Sayles, and PG Calc. My most notable achievement at Boston Interactive was completely redesigning the Simmons College website architecture and page templates from the ground up. This project required collaborating with dozens of stakeholders over the course of several months. In addition to my hands-on design work, I led design workshops for collaborative persona and user story development, and played key role in introducing Agile development practices to Boston Interactive. Show less

    • United States
    • Advertising Services
    • 500 - 600 Employee
    • UX Designer (Contract)
      • Jun 2013 - Aug 2013

      Contract User Experience Designer - Clients included Philips Healthcare and Travelers Insurance Contract User Experience Designer - Clients included Philips Healthcare and Travelers Insurance

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Online Experience Product Manager
      • Apr 2011 - May 2013

      Scrum Product Owner (as well as hands-on UX designer) for Koko's online systems - including the "MyKoko" member site, in-club administration tools, and several unannounced projects. Developed long-term online product roadmap, performed hands-on UX design (wireframes, etc.) and advised executive management on digital strategy. Scrum Product Owner (as well as hands-on UX designer) for Koko's online systems - including the "MyKoko" member site, in-club administration tools, and several unannounced projects. Developed long-term online product roadmap, performed hands-on UX design (wireframes, etc.) and advised executive management on digital strategy.

    • United States
    • Computer Games
    • 1 - 100 Employee
    • Web Director
      • Apr 2008 - Mar 2011

      Led development of five major web sites and relaunches from conception to maintenance phases: http://www.RockBand.com (2 major relaunches), http://www.TheBeatlesRockBand.com, http://www.DanceCentral.com, http://www.GreenDayRockBand.com, http://www.HarmonixMusic.com – total site traffic exceeds 7,000,000 monthly pageviews and 700,000 monthly unique visitors Defined strategic goals and provided creative direction on key functionality for all company web projects, personally presenting web strategies to MTV Networks’ President, and Apple Records’ CEO Hiring manager for cross-functional team of 12 designers, developers, quality assurance staff, editors, and production personnel Collaborated with game team to create unique interactive web features involving two way communication between Rock Band 3 console game, RockBand.com, and Facebook More than doubled registered site users from 210,000+ to 470,000+ between 2009 and 2001 Devised content strategy for RockBand.com and DanceCentral.com; managed a strategic blog relaunch which doubled monthly pageviews to over 300,000 Led web-based marketing efforts to build Rock Band and Dance Central social media networks to 40,000+ Twitter followers and 1,000,000+ Facebook Fans in less than two years. Managed external developers of multiple promotional microsites for partners including Paramount Pictures, Energizer, Harrah’s International, and truth (anti-smoking campaign). Acted as primary creative liaison between Harmonix and Apple Records in development of TheBeatlesRockBand.com Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • User Experience Team Lead
      • Sep 2007 - Mar 2008

      Led User Experience design process for company’s flagship search engine tool, performing scripted user testing, heuristic analysis, persona development, wireframing, and user flow design Supervised team of two front end developer/graphic designers Consulted with Product Managers to define product requirements Led User Experience design process for company’s flagship search engine tool, performing scripted user testing, heuristic analysis, persona development, wireframing, and user flow design Supervised team of two front end developer/graphic designers Consulted with Product Managers to define product requirements

    • United States
    • Advertising Services
    • 200 - 300 Employee
    • Digital Technology Director
      • Oct 2006 - Sep 2007

      Provided technical leadership on all online marketing initiatives, consulting with project managers, creative directors, art directors, and account managers. Performed market research to inform positioning strategies Planned and managed development of blog-centric, community oriented sites like http://www.LetsTalkHealthCare.com , http://openhouse.homegoods.com Hired and supervised vendors, including boutique agencies, freelance developers, service providers, and offshore resources Consulted with client IT organizations to ensure smooth integration of projects into client content management systems Participated in New Business pitches and other client-facing presentations Performed hands-on HTML/CSS/JavaScript development when necessary SELECT CLIENTS: TJX, Liberty Mutual, Harvard Pilgrim Healthcare, Maven Networks, Boston Museum of Fine Arts, Covidien (Formerly Tyco Healthcare), CVS Show less

Education

  • Worcester Polytechnic Institute
    Bachelor of Science (B.S.), Computer Science

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