Experience

Engage PEO

• United States
• Human Resources
• 100 - 200 Employee

• Unemployment Claims Manager

  • Dec 2018 - Present

  Hollywood,FL

• Compliance Analyst and Unemployment Claims Analyst

  • Mar 2015 - Present

  Hollywood,FL



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Sales Manager

  • Jan 2014 - Mar 2015

  Sunrise, FL Manage a team of sales agents. Drive performance by training, coaching, and assisting agents in meeting required metrics.



SkyBank Financial

• Relationship Manager

  • Jul 2013 - Dec 2013

  On board clients to credit card processing platform. Assist merchants and resolve any and all it card processing issues related to credit card processing issues.



AlphaStaff

• United States
• Human Resources Services
• 100 - 200 Employee

• UC Consultant

  • Jan 2007 - Jan 2013

  Assist clients by processing and defending unemployment claims and in order to protect State Unemployment Tax rates and realize tax savings for the clients. Provide advice and direction to clients regarding employee issues related to hiring, discipline, and termination.



AlphaStaff Group, Inc.

• Claims Consultant

  • Jan 2007 - Jan 2013



Rewards Network

• United States
• Financial Services
• 400 - 500 Employee

• Terminal Services Manager

  • Jun 1996 - Jul 2005

  Managed Terminal Services- Program, service, ship, and inventory Credit card processing machines for client base. Responsible for Tracking, inventory control, loss prevention, training, and customer service to client b ase.