Chau Duong
Senior Customer Service Cum Documentation Executive at MGH Logistics- Claim this Profile
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English Professional working proficiency
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Vietnamese Native or bilingual proficiency
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Mandarin Limited working proficiency
Topline Score
Bio
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Experience
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MGH Logistics
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Singapore
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Senior Customer Service Cum Documentation Executive
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Jul 2019 - Present
•Mainly in charged of Metro Sourcing International Ltd Account•Worked directly with suppliers to keep them meeting up with product plan•Collected, addressed and resolved suppliers and Metro Sourcing International Ltd issues•Acted as the main point of contact between Metro Sourcing International Ltd and internal teams•Took charge of Metro Sourcing International Buying online System, consulted and gave instruction regularly by phone to suppliers regarding the system, completed documentations on the system and worked with Metro Sourcing International Team any of the system’s issues•Communicated and collaborated with the sales, documentation, and logistics departments to ensure that key clients’ needs are met•Compiled reports on account progress, goals, and forecasts for logistics and account teams•Consulted and gave instruction regularly by phone to suppliers regularly•Built good relationship with supplier, consignee and key clients for better cooperation
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Asian University for Women
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Bangladesh
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Higher Education
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300 - 400 Employee
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Pre-Cal Peer Tutor
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Jan 2018 - Jul 2019
Conduct one-on-one, small group tutoring to give learning assistance.Check students homework and provide effective learning strategies. Conduct one-on-one, small group tutoring to give learning assistance.Check students homework and provide effective learning strategies.
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Volunteer Staff
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May 2019 - May 2019
•Worked as Polish participant group assistant throughout the competition•Assisted the organization team on the program and reported directly to them if any issues occurred •Worked as Polish participant group assistant throughout the competition•Assisted the organization team on the program and reported directly to them if any issues occurred
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Project Manager
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Apr 2018 - Jul 2018
•Edited Vietnamese ebook vesion of “Working @Home” – a project by “Mothers for Mothers”•Worked on the project of ECHO – an intergrated (Internet-SMS) platform for contact management for ToyotaFoundation 2018 International Grant Program•Made Eco-Baskets from used magazine, newspapers for the Eco-Baskets Project •Edited Vietnamese ebook vesion of “Working @Home” – a project by “Mothers for Mothers”•Worked on the project of ECHO – an intergrated (Internet-SMS) platform for contact management for ToyotaFoundation 2018 International Grant Program•Made Eco-Baskets from used magazine, newspapers for the Eco-Baskets Project
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Christmas Carol Organizer
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Nov 2016 - Dec 2016
In charge of campus decoration and stage performance arrangement In charge of campus decoration and stage performance arrangement
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Education
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Asian University for Women
Bachelor's degree, Philosophy, Politics and Economics