Experience

Cascades Technologies, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Content Strategist - USAGov - U.S. General Services Administration (GSA)

  • Jun 2020 - Present

  Covering a variety of government-related topics ranging from financial assistance and taxes, to consumer issues and healthcare, USAGov is the official guide to government information and services. Primary responsibilities include content writing and research for the USAGov website and its social media platforms. In addition to writing copy and offering topical research and analysis, other responsibilities involve general content reviews to validate all information within all assigned web pages and USAGov's federal and state government agency directories. Show less



ITCON Services

• United States
• Information Technology & Services
• 1 - 100 Employee

• Content Specialist - USAGov - U.S. General Services Administration (GSA)

  • May 2019 - Jun 2020

  Covering a variety of government-related topics ranging from financial assistance and taxes, to consumer issues and healthcare, USAGov is the official guide to government information and services. Primary responsibilities include content writing and research for the USAGov website and its social media platforms. Assistance is also provided through the categorization and analysis of customer interactions from the USAGov Contact Center, which are used by the USAGov team to focus on current government topics and customer inquiries to ensure better SEO rankings and improve the website's overall user experience. In addition to writing copy and offering topical research and analysis, other responsibilities involve general content reviews to validate all information within all assigned web pages and USAGov's federal and state government agency directories. Show less



MailPix, Inc.

• United States
• Photography
• 1 - 100 Employee

• SEO Copy Writer / Online Retail Product Design

  • Nov 2014 - May 2019

  - XML Coding for online product design. Focusing on product design for customized photo products including photo canvases, greeting cards, home decor and clothing accessories -SEO Copy Writing for multiple product pages -Customer Service - XML Coding for online product design. Focusing on product design for customized photo products including photo canvases, greeting cards, home decor and clothing accessories -SEO Copy Writing for multiple product pages -Customer Service



The Art of Shaving

• United States
• Retail
• 100 - 200 Employee

• Sales

  • Oct 2011 - Mar 2014

  Responsible for tracking daily, weekly and monthly sales goals both individually and for the store as whole. Detailed product knowledge as well as specialized selling techniques are used in order to achieve sales goals. Operational paperwork regarding sales numbers reporting, shipments, supply orders and weekly inventory counts are completed on a regular basis. Store is cleaned, organized and merchandised on a daily basis. Appointment Book for the in-store barber shop is also kept for scheduling services and collecting client contact information. Show less



SWAROVSKI

• Switzerland
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Sales

  • Apr 2010 - Jan 2013

  Job position included using in-store product knowledge to achieve sales goals. A client base was also managed to contact repeat customers about latest product designs, store rewards program and discount/sale offerings. Store displays were designed and set-up according to the store’s latest product promotion. Microsoft Outlook and Google Calendar were used to maintain communication and scheduling for store promotions and client appointments. Job position included using in-store product knowledge to achieve sales goals. A client base was also managed to contact repeat customers about latest product designs, store rewards program and discount/sale offerings. Store displays were designed and set-up according to the store’s latest product promotion. Microsoft Outlook and Google Calendar were used to maintain communication and scheduling for store promotions and client appointments.



Studio Rincon

• Washington D.C. Metro Area

• Artifact Technician

  • Nov 2009 - Mar 2010

  Security Clearance Contract work with the Smithsonian Institution: National Museum of Natural History, Washington, DC. Designed and produced artifact brackets for the new David H. Koch Hall of Human Origins. In addition, I reviewed design drawing sets with several project managers to coordinate bracket production and requirements made by artifact conservator. Security Clearance Contract work with the Smithsonian Institution: National Museum of Natural History, Washington, DC. Designed and produced artifact brackets for the new David H. Koch Hall of Human Origins. In addition, I reviewed design drawing sets with several project managers to coordinate bracket production and requirements made by artifact conservator.



Curry Architects

• United States
• Architecture and Planning
• 1 - 100 Employee

• Architectural Intern

  • Jul 2008 - Jul 2009

  Worked with AUTOCAD software to produce and edit construction documents for multiple building projects. Construction documents included building plans, site information and local building code summaries. Construction documents were assimilated within a team for large projects and for smaller projects I worked as a project manager, designing and drawing the building from beginning to end. As an intern, I studied the local Maryland building codes and acquainted myself with newer building techniques, materials and architectural styles. Show less



Papyrus

• United States
• Consumer Goods
• 100 - 200 Employee

• Sales

  • May 2006 - Jan 2008

  Job Position included in-store product knowledge. Communication skills were used to meet the needs of customers and provide a welcoming store atmosphere. Full operation of the cash register, cleaning and shelf re-stocking were other daily duties that were fulfilled. Additionally, I aided the store manager with merchandising directives for each new floor set. Job Position included in-store product knowledge. Communication skills were used to meet the needs of customers and provide a welcoming store atmosphere. Full operation of the cash register, cleaning and shelf re-stocking were other daily duties that were fulfilled. Additionally, I aided the store manager with merchandising directives for each new floor set.