Experience

บริษัท หัวเหว่ย เทคโนโลยี (ประเทศไทย) จำกัด

• Thailand
• Telecommunications
• 100 - 200 Employee

• Solutions Architect

  • Dec 2021 - Present

  SmartCare SmartCare



dtac

• Thailand
• Telecommunications
• 700 & Above Employee

• PS Data Network Operation (Core Network) - Manager

  • Dec 2012 - Nov 2021

  Responsibilities: - MME, SGW, PGW Virtualize swap project by base on different vendor between NFV platform (Nokia) and VNF application (Huawei) - Deliver LTE TDD 2300MHz., LTE FDD 1800 & 2100MHz. and 3G 2100MHz. Core Network project - Deliver VoLTE and VoWiFi service - Deliver efficient operation and real-time monitoring dashboard - Operations and Maintenance Ericsson PS equipment (SGSN/MME, SGW-PGW/GGSN, DNS, ePDG, AAA) - Improve Complain handling, automate analytics and fast recovery improvement - 2nd tier support for incident and problem management to ensure they will be resolved in SLA with the root cause - NPS score improvement, Complain/Cause code analysis and reduction - Network Performance analysis (SQL database) - Team manage and improvement Awards: - Q1 2018 Passion to win (implement and able to launch multi-vendor data network cloud platform without customer impact) Show less



Gau Shyang Telecommunication Engineering (Thailand) Company Limited

• Bangkok Metropolitan Area, Thailand

• Core Network Engineer (Outsource of Huawei Technologies (Thailand) Company Limited)

  • Nov 2011 - Nov 2012

  Responsibilities: - MSoftX3000 and UMG8900 Software Version Upgrade for all sites at True Move Company. - MSoftX3000, UMG8900 and Lan switch Commissioning Configuration and Product Acceptance Test (PAT) for both live and testbed equipment at Real Move Company (TrueMove H). - M2000 and U2000 Product Acceptance Test (PAT) at Real Move Company (TrueMove H). - MSoftX3000 and GU HLR9820 Commissioning Configuration and PAT at CAT Telecom Company. - Support TOT and True projects for Maintenance (SoftX3000, SG7000, UMG8900, sHLR9200, MRS6100, Eudemon2300 (SBC), N2000UMS and U-Path), Troubleshoot, Verify and Analyze cases. - SoftX3000, Eudemon2300 (SBC) and Lan switches Software Version Upgrade at TOT Company. - Transfer technical solutions and product knowledge to customer. Show less



dtac

• Thailand
• Telecommunications
• 700 & Above Employee

• Senior Engineer Prepaid & Messaging (Back End Unit) – Service Operation Center Department

  • Oct 2010 - Oct 2011

  Responsibilities: - 2nd tier support of IN(NSN), eVPN(Huawei), IVR(SUN), UMB(Interacct) and in-house equipment. - Analyze network performance/quality and coordinate with vendor to improve it. - Improve network end to end monitoring. - Services training to 1st tier for improve monitoring and troubleshooting skill. Responsibilities: - 2nd tier support of IN(NSN), eVPN(Huawei), IVR(SUN), UMB(Interacct) and in-house equipment. - Analyze network performance/quality and coordinate with vendor to improve it. - Improve network end to end monitoring. - Services training to 1st tier for improve monitoring and troubleshooting skill.



บริษัท หัวเหว่ย เทคโนโลยี (ประเทศไทย) จำกัด

• Thailand
• Telecommunications
• 100 - 200 Employee

• NGN Core Network Engineer – Customer Support Service Department

  • Jul 2008 - Sep 2010

  Responsibilities: - Network Designing, Installation, Commissioning and PAT for Huawei Equipment (SoftX3000, SG7000, UMG8900, sHLR9200, MRS6100, SBC Eudemon2300, N2000UMS, U-Path and Lan switch) of TOT220K, TOT150K, TOT60K and TOTBBIP projects. - Support TOT 220K, TOT150K, TOT60K, TOTBBIP, TOTIGW and True projects for Maintenance (SoftX3000, SG7000, UMG8900, sHLR9200, MRS6100, SBC Eudemon2300, N2000UMS, U-Path and Lan switch), Troubleshooting, Verification and Analysis. - Work with other vendors (Siemens, NEC, Ericsson, Forth, ECI and ZTE) for equipment interconnection. - Integrate NGN equipment with MCU (video conference), IN service and VOIP network. - Cooperate with Project Managers and Customer (get requirements and etc.) to complete the projects. - Support related departments for equipment Testing, Trial Projects, Technical Proposal and Customer Technical Support. - Coordinate and involve prove of concept or special project for new services. - Transfer the technical solutions and product knowledge to customer. Show less



TT&T Public Company Limited

• Telecommunications

• Network Engineer – Network Operation Center Department (NOC)

  • Jul 2007 - Jun 2008

  Responsibilities: - Monitor, analyze and solve problems of Telephone Network (Ericsson Switching, NGN Huawei), Internet Network (Main Metronet Huawei, Metronet Huawei, IP-Dslam Huawei, IP-Dslam Alcatel, ATM-Dslam Huawei) and Transmission Network (DWDM Alcatel, DWDM Huawei, SDH Huawei, SDH NEC, SDH Radio Alcatel) via NMS Systems and/or sending commands to those equipments. - Coordinate with support in each province to solve problem which happen and cannot solve it via NMS Systems and/or sending commands such as node isolation, card fault, link fault etc. - Analyze network performance/quality and coordinate with support in each province to improve the performance with cost efficiency. - Coordinate with other telecommunication companies to check and solve problem that occur between networks. - Communicate with customers to explain problem which happen with their service. Show less