Chastity Nelson
Office Manager at National Retail Federation- Claim this Profile
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Bio
Credentials
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Customer Service Certification
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Experience
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National Retail Federation
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United States
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Retail
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100 - 200 Employee
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Office Manager
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Mar 2022 - Present
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Office Services Coordinator
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Jul 2014 - Sep 2022
Answer multi-line phone system.Greet Visitors.Input employee leave into SoftTime Timekeeping system.Maintain multiple meeting room schedules.Update user contact information in NetFORUM system.Assist membership department with monthly invoicing.Assist conferencing department with meeting preparations.Provide administrative support to the federation.
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NCPPP
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Arlington, VA
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Office Manager/Meetings Coordinator
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2007 - 2013
Day to day office operations. Primary vendor contact. Order office supplies. Orchestrate high profile events including advisory board meetings, board of director, and dinner meetings. Primary on-site contact for all meeting logistics. Responsible for all meeting registration including credit card processing. Responsible for shipping of all meeting materials. Responsible for all aspects of event management, including site selection/contract negotiation, proposal planning, transportation arrangements hotel attrition/cancellation negotiation, registration database management. Work closely with hotels and other vendors to ensure that all association requirements are fulfilled. Interact with Council members on the phone, by correspondence and in person Produce meeting materials including in-house or outsourced publication printings Assistant to the Executive Director and Manager of Programs Provide HR assistance to employees Maintain membership database. Show less
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Education
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Inglewood High School, Inglewood California