Server Assistant, host

• Sep 2021 - Present

● Received praise from management for the ability to thrive under pressure, settle customer disputes, and cultivate a positive work environment. ● Developed new protocols for communication that led to improvements in connectivity between the waitstaff and kitchen. ● Received praise from management for the ability to thrive under pressure, settle customer disputes, and cultivate a positive work environment. ● Developed new protocols for communication that led to improvements in connectivity between the waitstaff and kitchen.

Regional Member Leader/Recruiter

• Sep 2015 - Present

Co-conducted a workshop regarding the rights of bilingual workers. ● Represented ROC United at city council meetings, member conferences, and media outlets in New York City, Washington D.C., and Seattle. ● Collected survey data from restaurant workers, distributed educational and campaign material, gathered petition signatures and recruited new members. ● Organized, advertised, and catered successful meet-and-greet and recruitment events with over 50 people at each of these events. Show less

Blogger, Editor, Community Outreach, Bartender, Chef

• Nov 2019 - Jun 2020

Served beer, wine, and daily cocktails; led bar activities and games in a bustling bilingual bar. ● Developed SEO-driven content to drive tourism to the hostel and Panama. Helped write, film, and perform in a series of comedic, but educational training videos for future staff. ● Performed deep cleaning, minor repairs, woodwork, painting, and landscaping around the 30-acre property. ● Collaborated with a local charity to distribute food to more than 100 families in the area. Served beer, wine, and daily cocktails; led bar activities and games in a bustling bilingual bar. ● Developed SEO-driven content to drive tourism to the hostel and Panama. Helped write, film, and perform in a series of comedic, but educational training videos for future staff. ● Performed deep cleaning, minor repairs, woodwork, painting, and landscaping around the 30-acre property. ● Collaborated with a local charity to distribute food to more than 100 families in the area.

server, bartender

• Jul 2018 - Aug 2019

Prioritized multiple tasks in a dynamic environment and stayed calm and composed. Greeted customers, ran food, took orders, made cocktails, poured beer, boxing to-go orders, inputted online orders, and cultivated a regular customer base. Opened and closed the restaurant independently, restocked depleted items daily, counted the til, and renovated our cocktail menu. Frequently recognized for my ability to multi-task with speed, grace, and a smile (2 to 9k average daily sales) Show less

Server Assistant

• Jul 2017 - Nov 2018

Trained all incoming students in the paid apprenticeship program. ● Contributed to the development of coursework and the training manual for the program. ● Recognized by management for teamwork, professionalism, and leadership skills. Trained all incoming students in the paid apprenticeship program. ● Contributed to the development of coursework and the training manual for the program. ● Recognized by management for teamwork, professionalism, and leadership skills.

• Feb 2011 - May 2013

Facilitated weekly workshops and free-write sessions for students; Developed weekly agendas and helped meet club goals.Created original print advertisement material to recruit more students to our student clubCo-founded a student publication called the Grano Salis Magazine and worked as its managing editor. Perused incoming submissions, and fixed errors in spelling, punctuation, and syntax for improved readability.

• Feb 2011 - May 2013

Facilitated weekly workshops and free-write sessions for students; Developed weekly agendas and helped meet club goals.Created original print advertisement material to recruit more students to our student clubCo-founded a student publication called the Grano Salis Magazine and worked as its managing editor. Perused incoming submissions, and fixed errors in spelling, punctuation, and syntax for improved readability.