Experience

Alabama Department of Rehabilitation Services
• United States
• Consumer Services
• 200 - 300 Employee
• Vocational Rehabilitation Counselor

  • Sep 2020 - Present


Regent University

• United States
• Higher Education
• 700 & Above Employee

• Student Success Coach

  • Jul 2016 - Jul 2018

  ● Assist students identify and manage priorities, handling change, finding motivation, overcoming procrastination, and managing time ● Help students with setting goals, decision making, problem solving, getting organized, managing stress, and acquiring support ● Assist students with Seeking happiness, hearing their calling, overcoming adversity, understanding and using their strengths ● Create webinars and presentations focusing on common difficulties students encounter ● Write… Show more ● Assist students identify and manage priorities, handling change, finding motivation, overcoming procrastination, and managing time ● Help students with setting goals, decision making, problem solving, getting organized, managing stress, and acquiring support ● Assist students with Seeking happiness, hearing their calling, overcoming adversity, understanding and using their strengths ● Create webinars and presentations focusing on common difficulties students encounter ● Write articles to assist students with common obstacles they may encounter as an online or on campus student ● Support students through their academic careers. ● Proactively advise groups of assigned students by phone, email, and text. ● Address and resolve student problems through research, collaboration, and follow up. ● Act as a point of contact to handle student account inquiries and follow up with all received emails and voicemails within one business day. ● Monitor and outreach to students based on attendance, intervene with early at risk students, and assist students through the satisfactory academic progress process. ● Provide reports, policies, and publications as required by the University ● Counsel with students on various matters and handle escalating problems with parents, students, and staff Show less ● Assist students identify and manage priorities, handling change, finding motivation, overcoming procrastination, and managing time ● Help students with setting goals, decision making, problem solving, getting organized, managing stress, and acquiring support ● Assist students with Seeking happiness, hearing their calling, overcoming adversity, understanding and using their strengths ● Create webinars and presentations focusing on common difficulties students encounter ● Write… Show more ● Assist students identify and manage priorities, handling change, finding motivation, overcoming procrastination, and managing time ● Help students with setting goals, decision making, problem solving, getting organized, managing stress, and acquiring support ● Assist students with Seeking happiness, hearing their calling, overcoming adversity, understanding and using their strengths ● Create webinars and presentations focusing on common difficulties students encounter ● Write articles to assist students with common obstacles they may encounter as an online or on campus student ● Support students through their academic careers. ● Proactively advise groups of assigned students by phone, email, and text. ● Address and resolve student problems through research, collaboration, and follow up. ● Act as a point of contact to handle student account inquiries and follow up with all received emails and voicemails within one business day. ● Monitor and outreach to students based on attendance, intervene with early at risk students, and assist students through the satisfactory academic progress process. ● Provide reports, policies, and publications as required by the University ● Counsel with students on various matters and handle escalating problems with parents, students, and staff Show less



Hampton University

• United States
• Higher Education
• 700 & Above Employee

• Athletic Student Support Monitor

  • Aug 2014 - May 2016

  ● Monitored Tutoring and Studying of Students in the Student Support Lab. ● Created a peaceful environment for all students in the lab. ● Organized and scheduled tutors services for students in need. ● Recorded number of hours each student has attended the support lab. ● Supported students through their academic careers. ● Proactively advised groups of assigned students by phone, email, and text. ● Addressed and resolved student problems through research, collaboration… Show more ● Monitored Tutoring and Studying of Students in the Student Support Lab. ● Created a peaceful environment for all students in the lab. ● Organized and scheduled tutors services for students in need. ● Recorded number of hours each student has attended the support lab. ● Supported students through their academic careers. ● Proactively advised groups of assigned students by phone, email, and text. ● Addressed and resolved student problems through research, collaboration, and follow up. ● Provide reports, policies, and publications as required by the University.

• Resident Advisor- DREAM Digital Academy

  • 2016 - 2016

  ● Discussed mediate and provide resolutions for residents with issues and complaints with roommates and other High School aged students. ● Responded to crisis situations maintaining campus crisis protocols and document incidents accordingly. ● Conducted building and room-rounds to enforce resident life policies build relationships and ensure safety of students. ● Participated in on-duty rotations with 3 other RA’s in support of 60 residents. ● Provided introductions between… Show more ● Discussed mediate and provide resolutions for residents with issues and complaints with roommates and other High School aged students. ● Responded to crisis situations maintaining campus crisis protocols and document incidents accordingly. ● Conducted building and room-rounds to enforce resident life policies build relationships and ensure safety of students. ● Participated in on-duty rotations with 3 other RA’s in support of 60 residents. ● Provided introductions between residents with similar academic focus or extracurricular activities. ● Ensured supervisors were informed of activities, issues and concerns in a timely and professional manner. ● Upheld university policy and consistently followed up with residents.



American Psychological Association

• United States
• Non-profit Organizations
• 700 & Above Employee

• Education Directorate Office Intern

  • May 2015 - Aug 2015

  ● Organized presentations and meetings for the Chief Executive Officer, The Deputy Chief Executive Officer, and many other executives at the American psychological association. ● Provided administrative psychological support for the Education Directorate executive office staff and substantive assistance with its programs and projects. ● Assisted the Internal Internship Manager with organization, coordination, and planning of events and projects, as well as documentation management for… Show more ● Organized presentations and meetings for the Chief Executive Officer, The Deputy Chief Executive Officer, and many other executives at the American psychological association. ● Provided administrative psychological support for the Education Directorate executive office staff and substantive assistance with its programs and projects. ● Assisted the Internal Internship Manager with organization, coordination, and planning of events and projects, as well as documentation management for APA’s Internship Program Show less ● Organized presentations and meetings for the Chief Executive Officer, The Deputy Chief Executive Officer, and many other executives at the American psychological association. ● Provided administrative psychological support for the Education Directorate executive office staff and substantive assistance with its programs and projects. ● Assisted the Internal Internship Manager with organization, coordination, and planning of events and projects, as well as documentation management for… Show more ● Organized presentations and meetings for the Chief Executive Officer, The Deputy Chief Executive Officer, and many other executives at the American psychological association. ● Provided administrative psychological support for the Education Directorate executive office staff and substantive assistance with its programs and projects. ● Assisted the Internal Internship Manager with organization, coordination, and planning of events and projects, as well as documentation management for APA’s Internship Program Show less