Experience

Caldwell Memorial Hospital

• Hospitals and Health Care
• 100 - 200 Employee

• Medical Assistant

  • May 2016 - Present



Food Lion

• United States
• Retail
• 700 & Above Employee

• Office Assistance Retail

  • Sep 2012 - Present

  supervise cashiers, count money and safe, make sure all closing duties are being completed. deal with customer complaints, train associates. Keep areas up front clean and safe. supervise cashiers, count money and safe, make sure all closing duties are being completed. deal with customer complaints, train associates. Keep areas up front clean and safe.



Williams-Sonoma, Inc.

• United States
• Retail
• 700 & Above Employee

• Inspector

  • Feb 2011 - Mar 2012

  inspect slipcovers for any mistakes inspect slipcovers for any mistakes



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Program Ready Trainer

  • Sep 2008 - Mar 2011

  Train new agents on how to take calls for att, train them on how to use the systems required for inbound calls. Train existing agents on new materials. Supervise calls and give feedback on what can be improved and what was being done well. Help agents that are just beginning to take calls during their first calls. Take inbound calls and dealing with accounts, making payments, bill adjustments, deescalation of customers, adding and changing current features on accounts. Train new agents on how to take calls for att, train them on how to use the systems required for inbound calls. Train existing agents on new materials. Supervise calls and give feedback on what can be improved and what was being done well. Help agents that are just beginning to take calls during their first calls. Take inbound calls and dealing with accounts, making payments, bill adjustments, deescalation of customers, adding and changing current features on accounts.