Experience

Encompass Home Health & Hospice

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Area Manager

  • Sep 2015 - Present

  Successfully grew Kansas City territory, building and developing an extensive network with: physicians, hospitals, skilled nursing facilities’, discharge planners, and case managers. • Consistently grew territory double digits each year ‘15-‘19 • Spearheaded Kansas City Area launch of: Community Care and Long Term Cares Programs • Well versed in terminal disease processes, Medicare Hospice benefit, Home Health, and interdisciplinary team dynamics. • Provide hospice education on topics of end-of-life discussions and identifying end-stage disease processes to physicians, hospital case managers, and social workers. • Support physicians and case managers in addressing hospice eligibility with prospective hospice patients and managing discharge process for home health and hospice referrals. • Partnered with case managers to establish appropriate use of hospice care and home health in preventing readmissions. • Provided education and marketing for hospice and home health services to primary care physicians and specialists, assisted and skilled nursing facilities, and hospitals.



Kindred at Home

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Hospice Specialist

  • Nov 2014 - Aug 2015

  Successfully manage South Denver territory, calling on and building extensive relationships with: physicians, hospitals, skilled nursing facilities’ management, discharge planners, and case managers. • Increased Territory sales lead generation 3x in first 6 months • Lead all Region blitz activity • Extensive training in terminal disease processes, Medicare Hospice benefit, Home Health, and interdisciplinary team dynamics. • Provide hospice education on topics of end-of-life discussions and identifying end-stage disease processes to physicians, hospital case managers, and social workers. • Support physicians and case managers in addressing hospice eligibility with prospective hospice patients and managing discharge process for home health and hospice referrals. • Work with case managers to establish appropriate use of hospice care and home health in preventing readmissions. • Provide education and marketing for hospice and home health services to primary care physicians and specialists, assisted and skilled nursing facilities, and hospitals.



Lincare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Center Manager - Respiratory Medications, Oxygen, CPAP/BiPAPs and Home Coumadian testing

  • Apr 2012 - Nov 2014

  Successfully led and inspired the turnaround performance of an18 member team (Sales Reps, Respiratory Therapists, Drivers, and office staff) to achieve LINCARE’s sales and business objectives. Deliverables included attaining territory sales goals, development and execution of account acquisition strategy, talent acquisition, and management of operating budget. Developed and led training and skill development including: physician relationship management and process to maintain working knowledge of Medicare regulation and reimbursement understanding. Developed and implemented key Regional marketing programs and sales strategies to promote Lincare’s Oxygen and Respiratory products.• Key contributor in securing a $5 million contract in 2013 • Ranked # 1in Region for Home Coumadin testing for 2013• Ranked #1 in Region in oxygen growth for 2013• Center maintained full compliance with federal, state and local regulations dealing with DOT, FDA, CHAP, and OSHA.

• Center Manager - CPAP/BiPAPs

  • Feb 2011 - Apr 2012

  Led all aspects in managing a Regional area CPAP division. Effectively led a team of 2 sales reps, 2 respiratory therapist, 2 drivers, and 1 office manager. Implemented quality improvement programs with large practices, sleep centers, hospitals, and managed care organizations. Key responsibilities included strategic planning, market development, and regional sales leadership. • Led turnaround of center ranked • the nation in revenue, to achieve 1st place in revenue for the year.• Reduced held sales from a National high of $70,000 to $13,000 in 4 months



Med 4 Home (DBA LINCARE)

• Center Manager - Respiratory Medication, Oxygen

  • Jan 2004 - Feb 2011

  Effectively led a team of 10, including: recruitment, training, motivation, and retention of a cohesive, successful center team. Responsible for the development and execution of annual business plan, ensuring the profitability and growth of the center. Delivered growth of the patient base through excellence in customer service and empowering my team to be able to communicate effectively with doctors, administrators, directors of respiratory therapy departments and others responsible for referrals. • Converted a failing center into a profitable center by increasing revenue 50% in 2004• Full implementation of Lincare’s safety programs, including maintaining records, in compliance with all federal, state, and local regulations that apply to DOT and FDA.• Implemented new processes to generate internal growth and improve overall function ability• Consistently met and exceeded goals and thresholds that had been established• Led training of new Center Managers

• Territory Sales Representative

  • Jun 2002 - Dec 2003

  Effectively sold and marketed oxygen and respiratory medication to physicians, long-term care, and home care facilities. Established and maintain a relationship with referral sources in the medical community. Earned and executed additional responsibilities within the region encompassing interviewing, training, and medical conventions representation. • Top 3 sale rep out of 30 in the region• Exceeded monthly sales goals 140% to target • Led sales rep new hire training