Chasis Norwood
Client Services Associate at Brightside- Claim this Profile
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Bio
Experience
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Brightside
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United States
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Financial Services
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100 - 200 Employee
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Client Services Associate
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Apr 2022 - Present
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German American
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United States
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Financial Services
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300 - 400 Employee
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Mortgage Loan Officer
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Jan 2019 - Present
Bowling Green Metropolitan Area ● Oversee all aspects of $13M financial pipeline inclusive of vendor management, risk assessment, and data analysis for 75 financial accounts annually ● Manage customer portfolios consisting of 12 regulatory loan programs and 10 vendor types featuring cross-sold products such as insurance, consumer, and commercial loans ● Conduct risk assessments and data analysis to advise consumers regarding their options through financial scenarios ● Onboarded and cross-functionally trained 3… Show more ● Oversee all aspects of $13M financial pipeline inclusive of vendor management, risk assessment, and data analysis for 75 financial accounts annually ● Manage customer portfolios consisting of 12 regulatory loan programs and 10 vendor types featuring cross-sold products such as insurance, consumer, and commercial loans ● Conduct risk assessments and data analysis to advise consumers regarding their options through financial scenarios ● Onboarded and cross-functionally trained 3 mortgage loan officers in the south-central KY market by producing processes and guides to ensure fluidity & professional success ● Develop bi-monthly trainings and presentations for German American mortgage lending clients ranging from 12-18 in attendance Show less
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South Central Bank
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United States
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Banking
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100 - 200 Employee
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Service Certified Banker III
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Jul 2017 - Jan 2019
Bowling Green Metropolitan Area ● Directly managed 20 new consumer and business accounts monthly inclusive of opening, follow up, and closing ● Developed training for a staff of 10 focused on ATM and vault protocols, customer service, banking products, and procedures ● Conducted quarterly and annual branch audits for assets totaling $775K
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The Sacramento Deposit Bank
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United States
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Banking
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Loan Officer | Administrative Assistant
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Nov 2014 - Jul 2017
Caneyville, Kentucky, United States ● Utilized accounting functions to process over 300 customer loans annually through branch database ● Renewed over 500 certificates of deposit and IRA retirement accounts throughout tenure ● Processed account collections and customer adjustments such as escrow adjustments, past-due balances, and maturities
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Education
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Elizabethtown Community and Technical College
Associate of Arts - AA, Business Administration and Management, General