Chasis Norwood

Client Services Associate at Brightside
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Contact Information
us****@****om
(386) 825-5501
Location
Elizabethtown, Kentucky, United States, US

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Experience

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Client Services Associate
      • Apr 2022 - Present

    • United States
    • Financial Services
    • 300 - 400 Employee
    • Mortgage Loan Officer
      • Jan 2019 - Present

      Bowling Green Metropolitan Area ● Oversee all aspects of $13M financial pipeline inclusive of vendor management, risk assessment, and data analysis for 75 financial accounts annually ● Manage customer portfolios consisting of 12 regulatory loan programs and 10 vendor types featuring cross-sold products such as insurance, consumer, and commercial loans ● Conduct risk assessments and data analysis to advise consumers regarding their options through financial scenarios ● Onboarded and cross-functionally trained 3… Show more ● Oversee all aspects of $13M financial pipeline inclusive of vendor management, risk assessment, and data analysis for 75 financial accounts annually ● Manage customer portfolios consisting of 12 regulatory loan programs and 10 vendor types featuring cross-sold products such as insurance, consumer, and commercial loans ● Conduct risk assessments and data analysis to advise consumers regarding their options through financial scenarios ● Onboarded and cross-functionally trained 3 mortgage loan officers in the south-central KY market by producing processes and guides to ensure fluidity & professional success ● Develop bi-monthly trainings and presentations for German American mortgage lending clients ranging from 12-18 in attendance Show less

    • United States
    • Banking
    • 100 - 200 Employee
    • Service Certified Banker III
      • Jul 2017 - Jan 2019

      Bowling Green Metropolitan Area ● Directly managed 20 new consumer and business accounts monthly inclusive of opening, follow up, and closing ● Developed training for a staff of 10 focused on ATM and vault protocols, customer service, banking products, and procedures ● Conducted quarterly and annual branch audits for assets totaling $775K

    • United States
    • Banking
    • Loan Officer | Administrative Assistant
      • Nov 2014 - Jul 2017

      Caneyville, Kentucky, United States ● Utilized accounting functions to process over 300 customer loans annually through branch database ● Renewed over 500 certificates of deposit and IRA retirement accounts throughout tenure ● Processed account collections and customer adjustments such as escrow adjustments, past-due balances, and maturities

Education

  • Elizabethtown Community and Technical College
    Associate of Arts - AA, Business Administration and Management, General

Community

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