Director of Operations and Human Resources

• Dec 2021 - Present

Licensed Real Estate Broker

• Jul 2021 - Present

General Manager

• Dec 2018 - Jul 2021

Operations Supervisor

• 2013 - 2015

Part of the opening team for a first of its kind multi-branded complex with 650 total rooms and 25,000 square feet of shared meeting space. Supervise hotel operations with a focus in the front office staff, housekeeping and maintenance staff, including a unionized engineering team. Manage a shared Laundry department responsible for over 650 rooms between three individual brands of hotels, which included all day to day laundry operations, maintaining PAR levels between the three brands while balancing each property's individual budgets and managing productivity within the laundry staff. Work with sales and events team to execute large scale multi day conferences with 100+ attendees Show less

Front Office Supervisor

• 2008 - 2013

Developed hotel specific upgrade program that brought in an additional $18-$22k in monthly revenue. Supervise the day to day operations of the Front Desk, Bell Stand, Concierge Desk, and AYS departments. Manager on Duty for dual 512 and 1,0001 room downtown properties Prepare staffing schedules, payroll, and monitor labor Lead staff with daily stand-up meetings, and assist with the planning and facilitation of operations meetings Winner of the 2012 Marriott hotel of the year. Developed hotel specific upgrade program that brought in an additional $18-$22k in monthly revenue. Supervise the day to day operations of the Front Desk, Bell Stand, Concierge Desk, and AYS departments. Manager on Duty for dual 512 and 1,0001 room downtown properties Prepare staffing schedules, payroll, and monitor labor Lead staff with daily stand-up meetings, and assist with the planning and facilitation of operations meetings Winner of the 2012 Marriott hotel of the year.