Experience

The Slimming Clinic

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Clinic Support Team Member

  • Nov 2021 - Present

  Paired with a doctor who would conduct the patient consultation, before transferring a patient to myself to purchase their weight loss programmeSetting up patients on the appropriate programme, subject to how many months it would take for them to achieve their target weightConsistently build rapport with patients and sell them the most relevant programme, whilst promoting cash payments up front to take advantage of any offers available at a particular timeFrequently encourage patients to purchase supplements that will complement their primary form of weight loss medicationDocument patient queries by “raising a ticket”, allowing colleagues or myself to help with prescription issues, refund requests and general complaintsLiaise with partnered hospitals to contact and arrange appointments with prospective patients, proving that I am comfortable representing The Slimming Clinic and its core values with its partners Show less

• Patient Support Team Member

  • May 2021 - Nov 2021

  First point of contact for any patient wishing to lose weightHandle inbound calls of existing, previous and new patients on a daily basisTake booking deposits and schedule appointments with doctors, whilst also promoting prepayments of programmes (subject to offers on at a particular time)Assist with any patient complaints by alerting our Patient Services Department. This would involve documenting a patient query by “raising a ticket” such as prescription issues, refund requests and general complaintsDial outbound to previous patients of The Slimming Clinic, in order to encourage them to return as a patientDial outbound to prospective patients who had made enquiries about our services via online web enquiries, emails and voicemailsHandle Live Chat’ enquiries, ensuring that all prospective patients were contacted in a timely fashion. This involves communicating with the patient via chat first, and then building enough rapport to schedule a phone call Show less



AO

• Italy
• Restaurants

• Sales Executive

  • Aug 2020 - Mar 2021

  High pressure sales environment selling insurance for white goods Working on a dialler system making at least 100 dials a day, contacting customers who have already purchased an appliance from our company and selling them “AO Care Insurance” Conduct a fact find in order to establish why a customer has purchased a particular appliance and use this information to sell AO Care insurance for the relevant appliance Regularly meet and exceed weekly sales targets High pressure sales environment selling insurance for white goods Working on a dialler system making at least 100 dials a day, contacting customers who have already purchased an appliance from our company and selling them “AO Care Insurance” Conduct a fact find in order to establish why a customer has purchased a particular appliance and use this information to sell AO Care insurance for the relevant appliance Regularly meet and exceed weekly sales targets



Zuto

• United Kingdom
• Software Development
• 200 - 300 Employee

• Car Buying Expert

  • Jan 2020 - Jul 2020

  Responsible for guiding customers through the car buying experience whilst providing an excellent level of service by carefully listening to customer needs and concerns. Conduct a thorough fact find in order to establish what customers require and subsequently propose vehicle options that match the necessary criteria. Build and maintain professional relationships with customers, car dealerships and financial lending companies alike to ensure the car buying process is smooth from start to finish. Monitor multiple databases in order to keep record of available vehicles Show less



Astute.com - Discover. Nurture. Acquire.

• United Kingdom
• Advertising Services
• 100 - 200 Employee

• Senior Business Development Manager

  • Oct 2018 - Oct 2019

  B2B appointment setting Promotion of software trials with varying functionalities and purposes Establish a “need” within a business and subsequently arrange an appropriate time and date Email decision maker and receive an appropriate confirmation before the lead could be passed onto the quality assurance team and processed accordingly B2B appointment setting Promotion of software trials with varying functionalities and purposes Establish a “need” within a business and subsequently arrange an appropriate time and date Email decision maker and receive an appropriate confirmation before the lead could be passed onto the quality assurance team and processed accordingly



Globaleye

• United Arab Emirates
• Financial Services
• 100 - 200 Employee

• Associate Wealth Manger

  • Sep 2017 - Feb 2018

• Business Development Manager

  • Sep 2015 - Sep 2017

  From investments to insurance, Globaleye’s Wealth Management expertise provides unbiased financial planning solutions for over 15,000 clients worldwide. Established in 1999, Globaleye are an independent firm of advisers who provide unbiased financial solutions to both Corporate and Private Clients.In recognition of our business model and client focused approach, we have been accredited with several industry awards, most recently the title of Personal Lines Broker of the Year in both the 2011 & 2012 MENA Insurance Awards. At Globaleye we firmly believe our Clients deserve choice and by providing a bespoke service tailored to the Client’s needs, we are able to offer this. Show less



Al Tayer Group

• United Arab Emirates
• Retail
• 700 & Above Employee

• Hospitality Assistant Manager

  • Sep 2013 - Sep 2015

  Al Tayer Group is one of the largest companies, operating over 200 stores in the Middle East. Our portfolio includes an unparalleled brand assortment with an eye on ‘best-in-class’ service. Our Group and people are bound by an intrinsic sense of values and we take pride in all our achievements. Our brands all work together to create new, personalized experiences for clients, based on their tastes and requirements. Every day we help hundreds of people on their path to an elevated lifestyle – from providing them with an array of luxury brands to pampering them with the most exclusive customer experience. Show less



THE CLAIMS GUYS LIMITED

• Telesales Agent

  • Jun 2012 - Jun 2013

  Based in Altrincham, Cheshire, The Claims Guys is one of the leading claims management companies in the country. We have over 500 advisors who are here to help you and are dedicated to ensuring that ALL our customers receive any money that they may be owed. Many members of our team have been with us since we started helping customers claim back their mis-sold PPI, so your FREE check or claim will be in the safest and most reliable hands. Based in Altrincham, Cheshire, The Claims Guys is one of the leading claims management companies in the country. We have over 500 advisors who are here to help you and are dedicated to ensuring that ALL our customers receive any money that they may be owed. Many members of our team have been with us since we started helping customers claim back their mis-sold PPI, so your FREE check or claim will be in the safest and most reliable hands.



Tesco PLC

• Appliances, Electrical, and Electronics Manufacturing

• General Assistant

  • Jul 2006 - Jul 2008

  Our operations in the UK are the largest within the Group, with over 3500 stores and over 310,000 colleagues. We have strengthened the foundations of the UK business and we are now accelerating plans to deliver the most compelling offer for customers with sharper prices, improved quality, stronger ranges and better service. Our operations in the UK are the largest within the Group, with over 3500 stores and over 310,000 colleagues. We have strengthened the foundations of the UK business and we are now accelerating plans to deliver the most compelling offer for customers with sharper prices, improved quality, stronger ranges and better service.