Chase Hammond

Technical Support Specialist at Stringfellow Technology Group
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Contact Information
us****@****om
(386) 825-5501
Location
Chapel Hill, Tennessee, United States, US

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Bio

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Credentials

  • Google Cybersecurity Specialization
    Coursera
    Jun, 2023
    - Nov, 2024

Experience

  • Stringfellow Technology Group
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Specialist
      • Aug 2023 - Present

      • Communicate and provide remote login support for Clients via inbound/outbound calls. email, and help desk tickets • Consistent documentation of end-user contact info, interactions, time entries, associated activity, and root cause resolutions • Ensure timeliness of ticket submissions, escalations, required actions, and associated notifications • Maintain a professional attitude and provide superior client service in all circumstances • Configuration and troubleshooting of desktops, laptops, and mobile devices. Show less

  • US Navy
    • United States
    • Armed Forces
    • 700 & Above Employee
    • Navy
      • Sep 2020 - Jun 2023

Education

  • Western Governors University
    Bachelor of Science - BS, Cybersecurity and Information Assurance
    2023 -
  • The University of Tennessee at Chattanooga
    Bachelor of Science - BS, Sport and Fitness Administration/Management
    2014 - 2018

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