Charul Mehra
Senior Quality Analyst at Policybazaar UAE- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Delhi, India, IN
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Experience
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Policybazaar.ae
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United Arab Emirates
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Financial Services
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100 - 200 Employee
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Senior Quality Analyst
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Jul 2022 - Present
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Concentrix
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Customer Service Executive
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Jun 2019 - Present
Listen to customer problems and resolving them Provide employees with guidance in handling difficult or complex problems Joined E- Commerce Team where I - Managed the eCommerce program Oversaw daily maintenance, response, and transaction operations for the new customers Provided frontline assistance to sales personnel; directly interacted with customers by conducting outcalls, relaying pricing information, creating lead generations, and assisting with closing sales Ensures safety and ethical procedures are followed Show less
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Teammate
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Feb 2022 - May 2022
It was an great learning experience with taskus. It was an great learning experience with taskus.
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Education
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2016 - 2019
Sri Aurobindo College
Bachelor of Arts - BA, Second devision -
2017 - 2017
APTECH Computer Education
MIS, Basis computer knowledge with Excel and Microsoft word
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