Experience

Phoenix Virtual Solutions
• United States
• Outsourcing/Offshoring
• 1 - 100 Employee
• Payment Specialist

  • Sep 2020 - Present

Expert Global Solutions
• Medical Coder


The NeuroCognitive Institute

• United States
• Medical Practices
• 1 - 100 Employee

• Billing Analyst/ Medical Biller

  • Feb 2016 - May 2019

  1. Submitting billing/ charges daily. 2. Carry out provider’s instruction in the calendar. 3. Generate ERA posting daily. Rechecking and working ERA and EOBS if adjustment is properly posted. 4. Working out denials. 5. Investigate and resolve customer queries. Communicate with customers via phone, email, mail or fax. 6. Perform collection activities via phone calls and letters to patients and clients on overdue accounts, and maintain detailed records on all processes. 7. Research all outstanding balances assigned to your account and post all payments, discounts, allowances, returns and other charge backs to customer accounts timely and accurately. 8. Investigate and resolve customer queries. Communicate with customers via phone, email, mail or fax. 9. Carry out billing, collection and reporting activities according to specific deadlines. Generate Weekly and Monthly Accounts Receivable Report and maintain aging results within established corporate objectives and goals. 10. Monitor customer account details for non payments, delayed payments and other irregularities. 11. Perform reconciliation among accounting systems. Show less



Waiting Room Solutions

• United States
• Medical Practices
• 1 - 100 Employee

• Accounts Receivable Specialist

  • Jun 2015 - Feb 2018

  Registering the patient and verifying their insurance coverage Collecting the information required to create a claim Working directly with the insurance company, healthcare provider, and patient to get a claim processed and paid Reviewing and appealing unpaid and denied claims Handling collections on unpaid accounts Managing the facility’s Accounts Receivable reports Answering patients’ billing questions Registering the patient and verifying their insurance coverage Collecting the information required to create a claim Working directly with the insurance company, healthcare provider, and patient to get a claim processed and paid Reviewing and appealing unpaid and denied claims Handling collections on unpaid accounts Managing the facility’s Accounts Receivable reports Answering patients’ billing questions


Equicom Information Technology Inc.
• Document Management Specialist

  • Aug 2012 - Sep 2013