Charmaine Rivera, ARM

District Property Manager at INGERMAN
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Contact Information
us****@****om
(386) 825-5501
Location
Wood Ridge, New Jersey, US

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Credentials

  • HCCP
    -
    Feb, 2018
    - Nov, 2024
  • Accredited Residential Manager (A.R.M)
    -

Experience

    • District Property Manager
      • Nov 2014 - Present

      Oversee 4 properties (356 units) and facilitate initiatives for Tax Credit, Home and Subsidized Housing programs. Coach a team of 11 while facilitating hiring, payroll, employee evaluations, and daily task delegation. Understand financial objectives, and act according to policies and procedures. Monitor budgets and property transactions. Submit rent rolls, delinquency reports, purchase orders, and maintain move-in/move-out procedures on a timely basis. Administer exceptional customer service… Oversee 4 properties (356 units) and facilitate initiatives for Tax Credit, Home and Subsidized Housing programs. Coach a team of 11 while facilitating hiring, payroll, employee evaluations, and daily task delegation. Understand financial objectives, and act according to policies and procedures. Monitor budgets and property transactions. Submit rent rolls, delinquency reports, purchase orders, and maintain move-in/move-out procedures on a timely basis. Administer exceptional customer service and maintain strong communication with vendors and contractors around billing, scheduling, and insurance certificate logistics. Ensure all A/P invoices are submitted for payment. Manage the community appearance, confirming timely notation and completion of repairs, as necessary. Maintain occupancy rates and leasing guidelines, completing annual re-certifications, and adhering to compliance guidelines. Enforce leasing contracts when necessary, and prepare lease violations for evictions.Key Accomplishments:• Consistently maintained a physical occupancy portfolio of 98% - 100% while minimizing budget expenditures and increasing NOI Show more Show less

    • Assistant Property Manager
      • Mar 2014 - Nov 2014

      Recommended and effectuated approved eviction processes when necessary. Collected and documented rent payments and followed up on rent delinquencies. Drafted project specifications and placed contractor bids for repairs. Prepared required records and files as established by the main office and/or state agency. Conducted annual unit inspections and aided third-party and state agency with required inspections.Key Accomplishments:• Successfully passed an REAC inspection (conducted by HUD)… Recommended and effectuated approved eviction processes when necessary. Collected and documented rent payments and followed up on rent delinquencies. Drafted project specifications and placed contractor bids for repairs. Prepared required records and files as established by the main office and/or state agency. Conducted annual unit inspections and aided third-party and state agency with required inspections.Key Accomplishments:• Successfully passed an REAC inspection (conducted by HUD) with a 98% score. Show more Show less

    • Tenant Interviewer/ Caseworker
      • Mar 2011 - Mar 2014

    • Item Processing Rep III
      • Jan 2004 - Mar 2009

Education

  • Montclair State University
    -

Community

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