Charmaine Nel

Senior Immigration Advisor/HR at IBN Immigration Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Cape Town, Western Cape, South Africa, ZA
Languages
  • English Full professional proficiency
  • Afrikaans Full professional proficiency

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Tom Ruiz

I will say by far the very best at getting work visas and customer support. Charmaine not only cares but goes out of her way to make sure the visa process is done correctly and on time! Absolutely incredible job! I highly recommend her above anyone else hands down. If you need visas this is your contact to get with! Thank you so much for the work you have done!

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Experience

    • South Africa
    • Legal Services
    • 1 - 100 Employee
    • Senior Immigration Advisor/HR
      • Nov 2022 - Present

    • South Africa
    • Facilities Services
    • 1 - 100 Employee
    • HR and Finance Manager
      • Sep 2021 - Nov 2022

      • Overseeing daily operations with meticulous attention to detail and assisting management with financial decision making • Monitoring business processes, administration, and financial management • Leading planning and forecasting activities with business partners • Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required • Establishing, implementing and overseeing effective systems, processes and controls • Delivering a high standard of sales, administrative, marketing and financial support • Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries • Planning and managing team performance, skills development, talent and culture to improve innovation, achieve efficiencies and increase competencies • Producing various reports, presentations, analyses, correspondence and other documentation • Analysing revenue, expenses, cash flow and balance sheets • Maintaining financial records through Xero and Simple Pay • Reviewing and processing payments of the company • Ensuring smooth and efficient payroll processing; resolving all payroll enquiries • Performing as a strong leader of a cohesive team with strict enforcement of statutory regulations, quality standards, governance processes and legal compliance requirements Show less

  • Quan
    • South Africa
    • Client PR Officer / HR and CSM
      • Feb 2020 - Aug 2021

      • Developing unique strategies to promote excellence and improve client service • Building strong working relationships with key stakeholders • Resolving customer enquiries; troubleshooting issues and providing solutions • Conducting surveys on service and product quality; providing regular feedback to management • Developing marketing collateral and sales strategies • Office management including reception, HR administration and personal assistant duties • Developing unique strategies to promote excellence and improve client service • Building strong working relationships with key stakeholders • Resolving customer enquiries; troubleshooting issues and providing solutions • Conducting surveys on service and product quality; providing regular feedback to management • Developing marketing collateral and sales strategies • Office management including reception, HR administration and personal assistant duties

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Owner
      • Feb 2018 - Feb 2020

      • Providing local and foreign HR, immigration and payroll consulting services to clients • Sourcing products in petroleum, precious stones, gems and gold industries • Negotiating and closing deals between buyers and sellers • Providing local and foreign HR, immigration and payroll consulting services to clients • Sourcing products in petroleum, precious stones, gems and gold industries • Negotiating and closing deals between buyers and sellers

  • Advantage Global Africa
    • Johannesburg Area, South Africa and Mauritius
    • Head of Immigration / HR and Operations
      • Apr 2017 - Feb 2018

      • Overseeing recruitment and performance management, including developing, implementing and evaluating a performance management system according to best practice • Conducting project management training and implementation • Managing all HR functions including BBEEE, recruitment and arbitration • Supervising immigration, sales, HR, administrative and office teams, as well as contractors • Establishing, implementing and overseeing effective procedures, processes and controls • Strategic management and development of client relationships, to ensure ongoing business • Conducting negotiations and closing deals with clients • Building a network of third-party providers across the globe • Developing and implementing marketing strategies and plans • Devising strategies for launching new products and service offerings • Presenting innovative ideas to directors on different and potential services • Issuing quotations and invoices Show less

  • Global Migraton SA
    • Cape Town Area, South Africa
    • Senior Manager: Business Development / HR and Operations
      • Apr 2015 - Oct 2016

    • United States
    • Law Practice
    • 700 & Above Employee
    • Practice Leader
      • Mar 2012 - Feb 2015

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Manager (Human Capital/Immigrations)
      • Jan 2000 - Feb 2012

      • Managing the Tax Compliance Division, a team of six tax accountants servicing five hundred clients • Attending client meeting to discuss tax and expatriate tax requirements; ensuring the achievement of all tax submission deadlines • Coordinating immigration services throughout Africa, managing a portfolio of three thousand expats throughout Africa • Travelling to African countries to meet with stakeholders • Managing the Tax Compliance Division, a team of six tax accountants servicing five hundred clients • Attending client meeting to discuss tax and expatriate tax requirements; ensuring the achievement of all tax submission deadlines • Coordinating immigration services throughout Africa, managing a portfolio of three thousand expats throughout Africa • Travelling to African countries to meet with stakeholders

Education

  • Damelin
    HDip in Accounting and Finance, Accounting and Finance
    1994 - 1994
  • Alison
    Diploma HR Management, Human Resources Management and Services
  • Damelin
    Human Resources, Human Resources Management/Personnel Administration, General

Community

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