Experience

Canyon Ranch

• United States
• Hospitality
• 700 & Above Employee

• Esthetician

  • Dec 2022 - Present

  Provide professional skin care services, educate guests about individual skin care needs and recommends the appropriate products by sharing product knowledge while providing Forbes standard customer service. Provide professional skin care services, educate guests about individual skin care needs and recommends the appropriate products by sharing product knowledge while providing Forbes standard customer service.



Caesars Entertainment, Inc.

• United States
• Hospitality
• 700 & Above Employee

• Esthetician

  • Aug 2022 - Present

  Provide guests with professional facials, body treatments, make-up services and product recommendations while maintaining a high level of customer service. Provide guests with professional facials, body treatments, make-up services and product recommendations while maintaining a high level of customer service.



NARS Cosmetics

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Brand Ambassador

  • Sep 2021 - Aug 2022

  Maintain brand artistry and passion to enhance facial aesthetics while providing impeccable customer service and productivity by product training and achieving sales goals in an open-sell environment with targeted sph thresholds per retailer. Maintain brand artistry and passion to enhance facial aesthetics while providing impeccable customer service and productivity by product training and achieving sales goals in an open-sell environment with targeted sph thresholds per retailer.



The Venetian Resort Las Vegas

• United States
• Gambling Facilities and Casinos
• 700 & Above Employee

• Concierge

  • May 2017 - Aug 2021

  Curates itineraries for the global nomad; Provides high end customer service and recommendations on what Las Vegas has to offer – from selling tours and shows to recommending and booking reservations for the best restaurants, shows, nightclubs, spas, transportation services, travel arrangements, queries, or any special requests. Curates itineraries for the global nomad; Provides high end customer service and recommendations on what Las Vegas has to offer – from selling tours and shows to recommending and booking reservations for the best restaurants, shows, nightclubs, spas, transportation services, travel arrangements, queries, or any special requests.


Les Clefs d'Or U.S.A., Ltd.
• Member

  • Apr 2013 - Aug 2021

Southern Nevada Concierge Association
• United States
• Hospitality
• Member

  • Mar 2012 - Aug 2021


SLS Las Vegas

• United States
• Hospitality
• 1 - 100 Employee

• VIP Concierge

  • Aug 2014 - May 2017

  Responsible for assisting guests in selling shows and tours and booking reservations for restaurants, nightclubs, spas, transportation services, travel arrangements, queries, or anything else they might need. Responsible for assisting guests in selling shows and tours and booking reservations for restaurants, nightclubs, spas, transportation services, travel arrangements, queries, or anything else they might need.



The Cosmopolitan of Las Vegas

• United States
• Hospitality
• 700 & Above Employee

• Groups Concierge

  • Nov 2010 - Aug 2014

  Responsible for assisting VIPs and big groups in selling shows and tours and bookings reservations for restaurants, nightclubs, spas, transportation services, travel arrangements, queries, or anything else they might need. Also served as the dedicated Marriott Platinum Elite Concierge to provide personal unmatched service for such clientele. Responsible for assisting VIPs and big groups in selling shows and tours and bookings reservations for restaurants, nightclubs, spas, transportation services, travel arrangements, queries, or anything else they might need. Also served as the dedicated Marriott Platinum Elite Concierge to provide personal unmatched service for such clientele.



The Signature at MGM Grand

• Hospitality
• 1 - 100 Employee

• Front Office Supervisor

  • 2006 - 2010

  Oversees front desk, bell desk, and valet operations; Maintain room inventory, run reports, handle guest complaints; Build good rapport with different departments and ensure that exceptional service is implemented throughout the whole property. Oversees front desk, bell desk, and valet operations; Maintain room inventory, run reports, handle guest complaints; Build good rapport with different departments and ensure that exceptional service is implemented throughout the whole property.