Chief Of Staff, OCEO

• Jul 2022 - Present

Program Manager

• Feb 2021 - Jul 2022

•Managed multiple projects simultaneously, working collaboratively with stakeholders, teams, and leadership to ensure deadlines and expectations were met; maintain accurate work plans and status reports • Created and managed departmental operational budget over multiple global teams; partnered with strategic finance and accounting teams to create internal orders and budget categories to identify and understand spend in more detail• Founding member of GitHub’s sustainability team, developed and launched long term initiative goals; established roadmap and supported multiple workstreams, including but not limited to: Zero-Waste Certification goals, LEED Certificate standards, carbon footprinting and handprinting, and designing employee carbon accounting to reflect remote workers; awarded 4 LEED Certifications since launching initiative• Established team documentation and “how we work” standards, provided up to date workflow impacts and necessary documentation, implemented and supported across global teams • Department OKR captain, responsible for planning team vision for upcoming semesters; established framework for reporting and tracking, and oversaw team to ensure timelines and goals are met • Shipped and supported extended employee home office reimbursement program; partnered with business systems team to create a self check balance tool for Hubbers to check their available balances before making purchases, reducing overall support inquiries to the teams by 80%• Supported employees and built company culture during remote requirements; stakeholder and executor of return to office strategy, prioritizing retuning to community safely • Designed workforce plan and org structure; prioritized urgent headcount and identified triggers for growth and scalability Show less

Manager, Workplace Operations

• Nov 2019 - Feb 2021

• Brought on an IWMS platform for global offices; responsible for all elements from initial proposal to ongoing employee support; handled change management and learning for admin team as well as employees, created clear supporting documentation and training resources shared as evergreen pages on company intranet. Provided methodology for metrics and headcounts moving forward.• Managed team of onsite facilities management and contractors, responsible for vendor and landlord relationships, contract negotiations, food and beverage programs, and all things operational for a 75,000 sq ft, 300+ headcount HQ location• Created and maintained operational budget for company’s largest office, setting standards for other US locations as they opened; managed expenses and procurement process for all needs• Worked collaboratively with Workplace, IT, HR, and finance teams to identify gaps and help improve workflows to provide best possible standard of quality and delivery, and drive standardization of experience• Assessed outdated onsite office policies, drafted, and relaunched to meet current needs and scale to support current and future employee growth• Supported performance management, coaching, performance development, 1:1s, improvement plans, and mentoring to direct reports• Analyzed and improved organizational processes, work to improve workflow and employee quality, productivity and efficiency• Created and managed workplace spaces, experiences, and programs to high standard, fostering a diverse, inclusive, and welcoming community• Project managed global Workplace programs with a focus on function and scalable solutions to support employees and department• Partnered with global team to manage return to office plans, prioritizing employee and vendor safety and experience Show less

Workplace Operations Manager

• Sep 2017 - Jul 2019

• Responsible for all aspects of office and facilities management for multiple locations, including managing support team, maintaining Workplace Operations budget, and being point of contact for all vendor relations • Managed new office build out and move for San Francisco locations from multiple offices at total 10k sq/ft to one location of 23k sq/ft; responsible for broker, landlord, architect, contractor, vendor relations, overseeing TIs, furniture and equipment acquisition, and executing multiple phases of employee moves • Grew Workplace Ops team across locations; manage and support team of workplace professionals • Build, manage, and execute multiple budgets for company needs, keeping keen eye to detail, cost savings opportunities, and efficiency • Develop programs and policies for workplace functionality and employee experience • Work cross-functionally with teams to understand and implement differing workplace needs • Responsible for managing landlord, contractor, broker, and vendor relationships • Quickly troubleshoot urgent facilities concerns across multiple locations Show less

Consultant

• Nov 2016 - Jan 2017

• Responsible for mining, analyzing, and interpreting information left by previous position holder • Created documentation of current processes • Identified areas of potential improvement within purview of position to increase efficiency and decrease costs; made recommendations to company • Involved in interviewing and hiring process for replacement • Trained new hire in duties and responsibilities of position • Responsible for mining, analyzing, and interpreting information left by previous position holder • Created documentation of current processes • Identified areas of potential improvement within purview of position to increase efficiency and decrease costs; made recommendations to company • Involved in interviewing and hiring process for replacement • Trained new hire in duties and responsibilities of position

Programs Chair

• Aug 2016 - Nov 2016

- Contact, schedule, and arrange for 20+ high-level content speakers, lectures, and programs - Determine and assign resources necessary - Create and maintain comprehensive project documentation - Communicate with Event Chair regarding project schedule and revise as required - Develop appropriate metrics to monitor programming success; provide post-event reports to RG Committee detailing results - Contact, schedule, and arrange for 20+ high-level content speakers, lectures, and programs - Determine and assign resources necessary - Create and maintain comprehensive project documentation - Communicate with Event Chair regarding project schedule and revise as required - Develop appropriate metrics to monitor programming success; provide post-event reports to RG Committee detailing results

Office Manager

• Dec 2012 - Mar 2016

Tasked with the organization and coordination of office operations, procedures, and resources to facilitate organizational effectiveness and efficiency. • Responsible for tracking all office expenses, including bookkeeping, payroll, and preparing client invoices • Responsible for HR, including onboarding new personnel and managing staff • Created, managed, and maintained relationships with advertising representatives and vendors, ensuring mutually beneficial working relationships • Oversaw infrastructure and server system conversion • Handled insurance audits, change-overs, and compliance requirements • Generated financial and spending reports, gathered necessary information to file firm yearly taxes • Expanded reach of firm advertising while lowering overall cost Show less