Experience

New College Pontefract

• United Kingdom
• Higher Education
• 1 - 100 Employee

• DDSL

  • Jan 2022 - Present

  West Yorkshire, England, United Kingdom

• Progress Tutor

  • Aug 2017 - Apr 2022

  My role as a Progress Tutor required me to work in a diverse range of ways with students, including goal-setting, monitoring achievement and attendance, and motivational coaching. My daily duties involved challenging underperformance while building self-esteem and confidence though a rapport based on trust, honesty and respect with my students, of which there were over 200 in my care every academic year! Data analysis was also a key element of my role, interpreting monthly assessment and… Show more My role as a Progress Tutor required me to work in a diverse range of ways with students, including goal-setting, monitoring achievement and attendance, and motivational coaching. My daily duties involved challenging underperformance while building self-esteem and confidence though a rapport based on trust, honesty and respect with my students, of which there were over 200 in my care every academic year! Data analysis was also a key element of my role, interpreting monthly assessment and attendance statistics to determine which students must be prioritised. I liaised with parents, teachers, heads of department and senior managers to support, challenge and motivate students in all aspects of their learning journeys. Tutorials were delivered to classes of students on a termly basis, so I was still able to revisit my teaching experience on a regular basis. Each academic year, I offered careers guidance to those in their final year of Further Education, helping students applying to university, or those seeking employment or an apprenticeship. Helping students in the latter category could involved contacting external agencies, meeting with employers and helping students navigate the application process. I enjoyed working on the college’s VLE (Moodle) to develop informative and engaging resources to benefit students and staff. Additional elements of my role included representing the college at promotional and information events, interviewing prospective students for each new academic intake, being an active first-aider, and running the college’s student LGBT group.

• Teacher of English

  • Jun 2015 - Aug 2017

  During my time as a teacher, I taught across a variety of qualifications, including GCSE and A Level English (Literature and Language), and A Level Media Studies. Working at one of the best colleges in the UK, I set high expectations for my students, and was committed to ensuring that they could achieve their full educational potential. It was important to me that I held positive values and attitudes, and I did my best to motivate and build self-esteem and self-worth in my classes… Show more During my time as a teacher, I taught across a variety of qualifications, including GCSE and A Level English (Literature and Language), and A Level Media Studies. Working at one of the best colleges in the UK, I set high expectations for my students, and was committed to ensuring that they could achieve their full educational potential. It was important to me that I held positive values and attitudes, and I did my best to motivate and build self-esteem and self-worth in my classes, developing a ‘can do’ attitude with students. I enjoyed working with my colleagues to develop engaging and creative course plans and resources, and delivering this lesson content was easily my favourite part of the job.



Pearson

• United Kingdom
• Education
• 700 & Above Employee

• Associate Examiner

  • Jun 2016 - Present



Huddersfield New College

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• Student teacher

  • Oct 2014 - May 2015

  Huddersfield, West Yorkshire, United Kingdom Trainee teacher, teaching A Level Film and Media Studies, in addition to BTEC Extended Diploma Creative Media.



Jack Wolfskin

• Senior Sales Assistant

  • Sep 2012 - Sep 2014

  Leeds, United Kingdom Working closely alongside the parent company of our franchise, I have seen first-hand how a fast-paced business operates and how commercial decisions are made. I also gained a great deal of customer awareness, which aided me when engaging in visual merchandising; a task I undertook on a regular basis to ensure that the store was continually appealing to the eye, as well as aiding in creating a solid turnover. As part of our often hectic working environment, I tried to be as efficient as… Show more Working closely alongside the parent company of our franchise, I have seen first-hand how a fast-paced business operates and how commercial decisions are made. I also gained a great deal of customer awareness, which aided me when engaging in visual merchandising; a task I undertook on a regular basis to ensure that the store was continually appealing to the eye, as well as aiding in creating a solid turnover. As part of our often hectic working environment, I tried to be as efficient as possible while working alongside my colleagues. Our supportive team ethos on the shop floor created a good atmosphere for customers, while our relaxed yet helpful approach reduced the likelihood that customers might feel pressured or obviously "sold to". We always tried to put the customer first: essential when creating a positive customer experience and building a loyal customer base, which is vital to introduce outdoor enthusiasts to our brand. I was also influential in the running of our IT sector, and both operated and monitored each of the following: electronic point of sale systems; supply chain systems that help to monitor, order and distribute stock; and management information systems that enable retailers to interpret sales data and analyse trends. My day to day tasks included: - Visual merchandising - Dealing with customer concerns - Ensure that each customer received outstanding service by providing a friendly environment, which included greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. - Maintaining an awareness of all products and promotions run by rival companies. - Assisting with floor moves, display maintenance, and housekeeping - Loss prevention. - Assist in processing and replenishing merchandise and monitoring floor stock. - Aid customers in locating merchandise. Show less



Blacks Outdoor Retail Limited

• United Kingdom
• Retail
• 200 - 300 Employee

• Retail Assistant

  • Mar 2010 - Sep 2012

  I worked in a fast-paced retail environment for almost three years, and built up a large base of product knowledge and experience during this time. Happy to work on the shop floor, greeting and serving customers, I also performed a number of tasks behind the scenes in the stock rooms or office: organising, tidying and assisting with paperwork. As I was often working alongside a team of four or more other employees, I am comfortable working within large groups of people and am not afraid to… Show more I worked in a fast-paced retail environment for almost three years, and built up a large base of product knowledge and experience during this time. Happy to work on the shop floor, greeting and serving customers, I also performed a number of tasks behind the scenes in the stock rooms or office: organising, tidying and assisting with paperwork. As I was often working alongside a team of four or more other employees, I am comfortable working within large groups of people and am not afraid to undertake a leadership role should the occasion call for one. In this role I studied good health and safety practices, basic first aid, EXPERT customer service, and further job-specific modules including footwear and footwear fitting. I also received training from a number of industry professionals including Berghaus, The North Face, Shock Absorber and Mammut. Show less



York St John University

• United Kingdom
• Higher Education
• 300 - 400 Employee

• Undergraduate

  • Sep 2009 - Jun 2012

  I studied language from a broad range of perspectives, including the way speech is articulated, how language is structured and related to meaning, and how it relates to speakers’ intentions and purposes in social interaction. As well as studying how speakers and writers use language, I also studied social attitudes to language, and the way language choices can express identities and cultural values. The course also focused on real-world applications for language study, giving me the ability to… Show more I studied language from a broad range of perspectives, including the way speech is articulated, how language is structured and related to meaning, and how it relates to speakers’ intentions and purposes in social interaction. As well as studying how speakers and writers use language, I also studied social attitudes to language, and the way language choices can express identities and cultural values. The course also focused on real-world applications for language study, giving me the ability to apply theoretical knowledge to real language data. Show less



Number Twenty2

• Kitchen and waiting staff

  • Oct 2008 - Mar 2009

  Darlington, United Kingdom Working as kitchen and waiting staff at Number Twenty-Two’s allowed me to further my previous experience in the catering industry. I would begin my shift by tidying the food preparation areas and laying tables. We had a number of regular customers who would visit the establishment every week, and so serving these clients would be a highlight of each shift, as it allowed me to socialise and make new friends while still performing efficiently within my role. During my time in this position, I… Show more Working as kitchen and waiting staff at Number Twenty-Two’s allowed me to further my previous experience in the catering industry. I would begin my shift by tidying the food preparation areas and laying tables. We had a number of regular customers who would visit the establishment every week, and so serving these clients would be a highlight of each shift, as it allowed me to socialise and make new friends while still performing efficiently within my role. During my time in this position, I also undertook training in COSHH (Care of Substances Hazardous to Health), which gave me a good understanding of health and safety and dangers in the workplace. Show less



Darlington Football Club

• Bar Support Staff

  • Feb 2007 - Oct 2008

  Darlington During my time at Darlington Football Club I worked on the concourse and in the numerous bars contained within the stadium, assisting customers and colleagues alike. My duties included maintaining a level of cleanliness in and around the bars, collecting and cleaning glasses, providing directions and help to patrons of the bar and working to preserve a level of comfort and order for those within my working environment.