Charlsie Lackey
Guest Services Senior Gate Supervisor at Talladega Superspeedway- Claim this Profile
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Bio
Credentials
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CPR & AED
American Heart AssociationJan, 2022- Nov, 2024 -
Global Virtual Team Coach
X-CultureDec, 2020- Nov, 2024 -
Hootsuite Platform Certification
HootsuiteNov, 2020- Nov, 2024 -
Facebook Blueprint Certification
FacebookOct, 2020- Nov, 2024 -
Twitter Flight School: Digital and Social Career Function
TwitterOct, 2020- Nov, 2024 -
Google Digital Citizenship Certification
GoogleSep, 2020- Nov, 2024 -
Customer Success Management
GainsightApr, 2020- Nov, 2024 -
Global Collaboration Certificate
X-CultureNov, 2019- Nov, 2024 -
Hour of Code Certificate
Code.orgAug, 2018- Nov, 2024 -
Certified Deltasig Leader
Delta Sigma PiJul, 2021- Nov, 2024
Experience
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Talladega Superspeedway
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United States
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Spectator Sports
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1 - 100 Employee
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Guest Services Senior Gate Supervisor
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Apr 2023 - Present
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Event Support Staff Member
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Sep 2022 - Present
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Guest Services Gate Supervisor
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Sep 2021 - Apr 2023
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Guest Services Gate Ambassador
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Apr 2021 - Sep 2021
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Clinical Coordinator
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Dec 2022 - Present
-manage our quality program by coordinating alongside clinic staff and insurance companies staff including: Viva, Blue Cross Blue Shield, Cigna, United Healthcare, Humana, Aetna, and Medicare (no current contact at Medicare) -schedule patients’ AWVs -prepare all AWV paperwork and forms for medical staff -manage and track data for the quality Medicare programs for Viva, Blue Cross Blue Shield (Medicare and Commercial) Cigna, United Healthcare, Humana, and Aetna of a total of approximately 700-800 patients (including BCBS commercial 1,100-1,300 patients) -notify patients of orders or referrals from the physician (for preventative care screenings) -check to see how much was paid on a claim, by who, date, as well as see what CPT II Codes and ICD10 Codes are on claims -submit eClaims for quality program reporting purposes -review all AWV paperwork and submit forms to insurance companies that require forms -review approximately 120-230 patient charts weekly (depends on office schedule and patient volume) -call patients if they are missing labs, diagnostic imaging, etc. -request medical records for medical staff from various locations including doctor offices, urgent cares, hospitals, home health facilities, rehab facilities, etc. -create billing alerts for staff if patients need to reschedule, need an AWV, need updated contact or insurance information -update patients contact information and insurance information -any other tasks, duties, and responsibilities assigned Show less
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NASCAR Racing Experience and Mario Andretti Racing Experience
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United States
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Entertainment Providers
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1 - 100 Employee
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Crew Member
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Jun 2022 - Present
Local Crew in Talladega, AL -find the correct size helmet for drivers -assist drivers in putting on Hans Device -show drivers video of their drive (for those who paid for footage) -scan and check out merchandise for purchase for customers through company system and the credit/debit card machine -photograph, edit, frame, and display pictures of customers who have bought a package that includes a photo with their experience -aid drivers in finding the correct fire suit size -start the training video for the drivers -return and hang up fire suits in garage -assist crew in tear down -any other tasks, duties, and responsibilities as assigned Show less
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Toddler Teacher
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Jul 2022 - Nov 2022
-opened the building daily and prepare and collect sign-in sheets -responsible for the daily care, teaching, safety, and well-being of 5 toddlers -input daily child data in ProCare for parent notification -planned and created age-appropriate lessons and activities for the class -assisted in tracking inventory for staff’s storage room and supply closet -opened the building daily and prepare and collect sign-in sheets -responsible for the daily care, teaching, safety, and well-being of 5 toddlers -input daily child data in ProCare for parent notification -planned and created age-appropriate lessons and activities for the class -assisted in tracking inventory for staff’s storage room and supply closet
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Saks Elementary School
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United States
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Education Management
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1 - 100 Employee
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Physical Education Aide
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Aug 2021 - Jul 2022
-helped prepare gym, weather room, and or outside areas for activities for the day -led various size groups (approx. 30 or less up to approx. 100 at a time) through exercises and games -managed and taught children how to handle and resolve conflict -assisted Physical Educational (P.E.) Teacher and other school staff as needed -helped prepare gym, weather room, and or outside areas for activities for the day -led various size groups (approx. 30 or less up to approx. 100 at a time) through exercises and games -managed and taught children how to handle and resolve conflict -assisted Physical Educational (P.E.) Teacher and other school staff as needed
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Northport Elementary School
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United States
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Education Administration Programs
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1 - 100 Employee
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Extended Day Worker
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Aug 2018 - May 2021
-led groups of 10-37 students for various rotations of the program including homework assistance, enrichment, outside playtime, art, and technology -managed and taught students how to be respectful toward others and handle conflict -aided employer with attendance, preparing materials, buzzing in employees and parents into the school, and checking I.D.s of students’ rides -led groups of 10-37 students for various rotations of the program including homework assistance, enrichment, outside playtime, art, and technology -managed and taught students how to be respectful toward others and handle conflict -aided employer with attendance, preparing materials, buzzing in employees and parents into the school, and checking I.D.s of students’ rides
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X-Culture
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United States
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E-Learning Providers
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1 - 100 Employee
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Coach
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Sep 2020 - Dec 2020
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Business Consultant
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Aug 2019 - Apr 2020
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The University of Alabama
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Higher Education
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700 & Above Employee
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Peer Coach & Teaching Assistant
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Jan 2018 - Aug 2018
College of Continuing Studies’ Early College Program -mentored students enrolled in the program to be successful in college coursework -answered questions for students and parents -participated in orientations and webinars with staff -moved students into dorms for the summer program -aided staff to better the program from a student perspective College of Continuing Studies’ Early College Program -mentored students enrolled in the program to be successful in college coursework -answered questions for students and parents -participated in orientations and webinars with staff -moved students into dorms for the summer program -aided staff to better the program from a student perspective
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Photographer
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Aug 2014 - May 2018
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Church of the Highlands
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United States
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Religious Institutions
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200 - 300 Employee
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2:52 Intern
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Jan 2018 - Apr 2018
-attended weekly leadership sessions to grow in wisdom (Luke 2:52) -participated in a small group of leaders from the leadership program -served 1,000+ students on various teams during our weekly college nights including prayer team, parking team, setup and tear down, greeters, etc. -participated in a 10K at the end of the semester -attended weekly leadership sessions to grow in wisdom (Luke 2:52) -participated in a small group of leaders from the leadership program -served 1,000+ students on various teams during our weekly college nights including prayer team, parking team, setup and tear down, greeters, etc. -participated in a 10K at the end of the semester
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Self-Employed Tutor
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Jacksonville, Alabama and Tuscaloosa, Alabama
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Tutor
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Aug 2011 - Dec 2017
Mathematics (Geometry, Trigonometry, Pre-Calculus, and Calculus), Chemistry, and English Mathematics (Geometry, Trigonometry, Pre-Calculus, and Calculus), Chemistry, and English
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Yearbook Editor
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Aug 2015 - Jun 2017
High School Experience in Journalism Club
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Yearbook Co-Editor
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Aug 2014 - Aug 2015
High School Experience in Journalism Club
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Education
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The University of Alabama
Master's degree, Marketing/Marketing Management, General -
The University of Alabama
Bachelor's degree, International Marketing -
Jacksonville Christian Academy
High School Diploma (7th-12th grade)