Charlotte Washington
Customer and technical support at Partnership to End Addiction- Claim this Profile
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Bio
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Experience
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Partnership to End Addiction
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Customer and technical support
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Jun 2023 - Present
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Owner/Lead event planner
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Jan 2022 - Dec 2022
I am the owner and lead planner of my company ShEvents by Char. I am the owner and lead planner of my company ShEvents by Char.
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Scuf Gaming
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United States
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Live chat agent
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Oct 2019 - Feb 2022
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Apple
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Indonesia
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Software Development
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1 - 100 Employee
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Technical Support Advisor
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Mar 2018 - May 2019
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Member Services Representative
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Sep 2017 - Jan 2018
Help members enroll in healthcare, locate service providers and provide explanation of benefits Help members enroll in healthcare, locate service providers and provide explanation of benefits
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FedEx Express
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Wellness and Fitness Services
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1 - 100 Employee
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Package Handler
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Nov 2016 - Jul 2017
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Technical Support Advisor
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Mar 2015 - Jun 2016
Assist customer troubleshoot and solve issues with ios devices Offer advice for successful usage of devices Process repairs Help with any other technical related questions Assist customer troubleshoot and solve issues with ios devices Offer advice for successful usage of devices Process repairs Help with any other technical related questions
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Verizon Wireless
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United States
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Retail
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1 - 100 Employee
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Customer Service Specialist
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Aug 2014 - Mar 2015
Technical Support, billing, account questions Technical Support, billing, account questions
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Fastrac Markets
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United States
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Retail
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1 - 100 Employee
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Assistant Manager
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Oct 2013 - Jul 2014
Manage team of up to three people making sure the store stays maintained. Follow all tobacco and alcohol laws according to state and company policy. Make sure shelves stay stocked, answer any customer questions or concerns, and Keep food fresh and displayed properly. Manage team of up to three people making sure the store stays maintained. Follow all tobacco and alcohol laws according to state and company policy. Make sure shelves stay stocked, answer any customer questions or concerns, and Keep food fresh and displayed properly.
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Education
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Strayer University
Bachelor's degree, Information Technology -
Corning Community College
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities