Committee Member

• May 2022 - Present

Supervisor

• Apr 2022 - Present

Sales Associate

• Jan 2022 - Present

At Ezy Math Tutoring I am responsible for independently managing a list of over 50 new leads on a daily basis. I ensure they are contacted efficiently with the upmost customer service in attempt to convert them into regular clients. I also respond to customer feedback and liase with out allocations team to ensure that quality outcomes are achieved for our new clients. Key Achievements: - Obtained the highest recorded sales day with over 21 leads converted in 4 hours - Exceeded Key Performance Indicators daily maintaining a sales per hour more than twice our expected rate every month since my onboarding - Refined my negotiation skills through effective objection management Skills Include: - KPI Management - Customer Service - Communication Skills - Negotiation Skills Show less

Sales Representative

• Dec 2021 - May 2022

For the Sydney Symphony Orchestra I was responsible for contacting existing customers to inform them on COVID-19 risk management, upcoming concerts and seasons, as well as noteworthy orchestral news. I was required to remain informed as to the timeline of concerts, artist specific information, and the operation of multiple venues including their disability access and COVID-19 policies. Skills Include: - KPI Management - Customer Service - Communication Skills - Research Skills Show less

Attendant

• Dec 2021 - Apr 2022

Assistant Accountant

• Jul 2021 - Dec 2021

As junior accountant at Hot Toast at Hot Toast, I assisted in executing monthly closing activities and prepared budgets and financial reports for senior management. I also reconciled accounts payables, accounts receivables and other records. Key Achievements :- - Applied international accounting methods, conducting finance accounting for 20 clients; maintained bank statements and balance sheets to record daily transactions, increasing accuracy of accounts by 80% - Performed data entry and records management tasks for petty cash expenses; gained knowledge of QuickBooks as well as Xero software and facilitated bookkeeping, account reconciliations and payroll transactions Skills Include: - Accounting - Bookkeeping - Cash Receipting - Payroll - Accounts Payable - Problem Solving - Communication Skills - Critical Thinking Show less

Paralegal

• Nov 2020 - Jul 2021