Charlotte Searles
Technical Support Executive at Demon Broadband- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Rochford, England, United Kingdom, UK
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Experience
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Demon Broadband
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Technology, Information and Internet
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1 - 100 Employee
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Technical Support Executive
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Jun 2012 - Present
• First point of contact for customers • Database maintenance • Out of hours system testing and administration • Problem solving and fault resolution • Working to SLA’s and call targets • Identifying trends and anomalies in data
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Database Administrator
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Jun 2007 - Jun 2012
• Database administration • Supporting customer by phone and email • Training new team members
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Education
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1999 - 2006
The King Edmund School
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