Human Resources Consultant / Client Manager

• Apr 2022 - May 2023

Human Resources Generalist

• Feb 2021 - Sep 2021

Human Resources Manager

• Apr 2019 - Jun 2020

Responsible for ensuring the overall administration, coordination, and evaluation of Human Resources plans and procedures were in place for Gatlinburg TN, Branson, MO and Myrtle Beach, SC. • Planned, organized, and controlled the activities and actions of the HR department. • Created and revised job descriptions. • Advised and assisted the General Managers on employee and labor relations. • Developed, analyzed, and updated HR budget. • Processed unemployment claims, worker’s… Show more Responsible for ensuring the overall administration, coordination, and evaluation of Human Resources plans and procedures were in place for Gatlinburg TN, Branson, MO and Myrtle Beach, SC. • Planned, organized, and controlled the activities and actions of the HR department. • Created and revised job descriptions. • Advised and assisted the General Managers on employee and labor relations. • Developed, analyzed, and updated HR budget. • Processed unemployment claims, worker’s comp, FMLA, insurance and 401K. • Maintained department records, reports, time management and payroll using Ultipro • Developed, revised, and recommended personnel policies and procedures • Performed benefits administration with open enrollment. • Prepared and managed recruitment efforts for all personnel (job fairs and career fairs). • Conducted new employee orientations, employee relations counseling and all investigations Show less Responsible for ensuring the overall administration, coordination, and evaluation of Human Resources plans and procedures were in place for Gatlinburg TN, Branson, MO and Myrtle Beach, SC. • Planned, organized, and controlled the activities and actions of the HR department. • Created and revised job descriptions. • Advised and assisted the General Managers on employee and labor relations. • Developed, analyzed, and updated HR budget. • Processed unemployment claims, worker’s… Show more Responsible for ensuring the overall administration, coordination, and evaluation of Human Resources plans and procedures were in place for Gatlinburg TN, Branson, MO and Myrtle Beach, SC. • Planned, organized, and controlled the activities and actions of the HR department. • Created and revised job descriptions. • Advised and assisted the General Managers on employee and labor relations. • Developed, analyzed, and updated HR budget. • Processed unemployment claims, worker’s comp, FMLA, insurance and 401K. • Maintained department records, reports, time management and payroll using Ultipro • Developed, revised, and recommended personnel policies and procedures • Performed benefits administration with open enrollment. • Prepared and managed recruitment efforts for all personnel (job fairs and career fairs). • Conducted new employee orientations, employee relations counseling and all investigations Show less

Human Resources

• Feb 2018 - Apr 2019

• Recommended new policies, approaches and procedures. • Employee relations to include in-depth investigations. • Conducted employee on-boarding and trained new hires in Ultipro • Provided support to employees in various HR-related topics such as FMLA, benefits, compensation, Ultipro issues and resolved any issues that arose. • Assisted in development and implementation of human resource policies. • Gathered and analyzed date with useful HR metrics to review… Show more • Recommended new policies, approaches and procedures. • Employee relations to include in-depth investigations. • Conducted employee on-boarding and trained new hires in Ultipro • Provided support to employees in various HR-related topics such as FMLA, benefits, compensation, Ultipro issues and resolved any issues that arose. • Assisted in development and implementation of human resource policies. • Gathered and analyzed date with useful HR metrics to review turnover rates. • Organized quarterly and annual employee performance reviews. • Maintained employee files and records in electronic and paper form • Enhanced job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities • Ensured compliance with labor regulations. Show less • Recommended new policies, approaches and procedures. • Employee relations to include in-depth investigations. • Conducted employee on-boarding and trained new hires in Ultipro • Provided support to employees in various HR-related topics such as FMLA, benefits, compensation, Ultipro issues and resolved any issues that arose. • Assisted in development and implementation of human resource policies. • Gathered and analyzed date with useful HR metrics to review… Show more • Recommended new policies, approaches and procedures. • Employee relations to include in-depth investigations. • Conducted employee on-boarding and trained new hires in Ultipro • Provided support to employees in various HR-related topics such as FMLA, benefits, compensation, Ultipro issues and resolved any issues that arose. • Assisted in development and implementation of human resource policies. • Gathered and analyzed date with useful HR metrics to review turnover rates. • Organized quarterly and annual employee performance reviews. • Maintained employee files and records in electronic and paper form • Enhanced job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities • Ensured compliance with labor regulations. Show less

Human Resources Manager

• Oct 2016 - Feb 2018

NORTH AMERICAN HUMAN RESOURCE MANAGER 2016 - PRESENT ENERGY DEVELOPMENTS INC – Nashville, TN • Partner with the sub-parent Australian company, Energy Developments PTY Limited and the parent company CKI, a $218 billion company in Hong Kong, to complete US and Canadian mergers & acquisitions. • Comply with Providence of Quebec, Canada laws, learn culture to complete onboarding and payroll documents in French & English as required by law. • Manage payroll for North America and Canada… Show more NORTH AMERICAN HUMAN RESOURCE MANAGER 2016 - PRESENT ENERGY DEVELOPMENTS INC – Nashville, TN • Partner with the sub-parent Australian company, Energy Developments PTY Limited and the parent company CKI, a $218 billion company in Hong Kong, to complete US and Canadian mergers & acquisitions. • Comply with Providence of Quebec, Canada laws, learn culture to complete onboarding and payroll documents in French & English as required by law. • Manage payroll for North America and Canada to exceed $300,000.00 every bi-weekly payroll. • Extensive travel across the US and Canada for onboarding, open enrollment, team building, trainings, discipline, and exit interviews. • Partner with Executive Management Team to implement HR solutions to meet strategic business plans. • Strategize Human Capital Management to unlock cost savings by increasing visibility into employee data through payroll analytics. • Provide comprehensive HR and payroll support for employees across America & Canada while complying with multiple state, country (Canadian) and providence laws (Quebec). • Supervise broad professional/functional responsibilities in the areas of employee relations, staffing, benefits, compensation, and other Human Resources functions, ensuring consistency in the administration of HR policies and practices. • Oversee the management for of all HR and execution for recruitment and retention, employee relations, training and development, benefits to include 401K, compensation and payroll for 28 Power Sites across the USA and Canada. • Ensure compliance with all applicable federal, state, and local employment relating laws, consulting with in-house and/or outside counsel when necessary. • Administer HR Policies and procedures to include writing the Employee Handbook as well as new policies. Show less NORTH AMERICAN HUMAN RESOURCE MANAGER 2016 - PRESENT ENERGY DEVELOPMENTS INC – Nashville, TN • Partner with the sub-parent Australian company, Energy Developments PTY Limited and the parent company CKI, a $218 billion company in Hong Kong, to complete US and Canadian mergers & acquisitions. • Comply with Providence of Quebec, Canada laws, learn culture to complete onboarding and payroll documents in French & English as required by law. • Manage payroll for North America and Canada… Show more NORTH AMERICAN HUMAN RESOURCE MANAGER 2016 - PRESENT ENERGY DEVELOPMENTS INC – Nashville, TN • Partner with the sub-parent Australian company, Energy Developments PTY Limited and the parent company CKI, a $218 billion company in Hong Kong, to complete US and Canadian mergers & acquisitions. • Comply with Providence of Quebec, Canada laws, learn culture to complete onboarding and payroll documents in French & English as required by law. • Manage payroll for North America and Canada to exceed $300,000.00 every bi-weekly payroll. • Extensive travel across the US and Canada for onboarding, open enrollment, team building, trainings, discipline, and exit interviews. • Partner with Executive Management Team to implement HR solutions to meet strategic business plans. • Strategize Human Capital Management to unlock cost savings by increasing visibility into employee data through payroll analytics. • Provide comprehensive HR and payroll support for employees across America & Canada while complying with multiple state, country (Canadian) and providence laws (Quebec). • Supervise broad professional/functional responsibilities in the areas of employee relations, staffing, benefits, compensation, and other Human Resources functions, ensuring consistency in the administration of HR policies and practices. • Oversee the management for of all HR and execution for recruitment and retention, employee relations, training and development, benefits to include 401K, compensation and payroll for 28 Power Sites across the USA and Canada. • Ensure compliance with all applicable federal, state, and local employment relating laws, consulting with in-house and/or outside counsel when necessary. • Administer HR Policies and procedures to include writing the Employee Handbook as well as new policies. Show less

Director of Human Resources

• Sep 2010 - May 2016

Supervised the management for HR and execution for recruitment and retention, employee relations, training and development, benefits, and compensation for eight companies including The Comedy Barn®, The Smoky Mountain Opry®, the Hatfield & McCoy Dinner Show®, Magic Beyond Belief® and The Miracle Theater®, Chef’s Catering®. Advised, counseled, and recommended the handling of employee relations and employee performance management issues to all management team members, reviewed and/or… Show more Supervised the management for HR and execution for recruitment and retention, employee relations, training and development, benefits, and compensation for eight companies including The Comedy Barn®, The Smoky Mountain Opry®, the Hatfield & McCoy Dinner Show®, Magic Beyond Belief® and The Miracle Theater®, Chef’s Catering®. Advised, counseled, and recommended the handling of employee relations and employee performance management issues to all management team members, reviewed and/or approved all employee performance appraisals, corrective actions, and terminations. Developed and managed the HR budget. Represented company at regulatory compliance hearings, including the EEOC, DOL and Unemployment Compensation Hearings. Developed interpersonal skills, having dealt with a diversity of professionals, entertainers, clients, guests and staff members. Proactively conducted internal investigations to address employee relations issues and complaints; advised leadership on personnel policy interpretation and performance issues. Managed implementation and roll out of new HR programs and delivered a wide variety of related training on topics including new hire orientation, sexual harassment training, safety awareness, new employee management training and skills, benefits, and interviewing skills. Facilitated in the areas of progressive discipline, harassment, misconduct, ADA, attendance and corrective/disciplinary actions. Coordinated hiring events to include job fairs and interviews. Utilized E-Verify and conducted reference and background checks. Created and communicated severance packages to eligible employees. Partnered with owners, COO, general managers and leaders to implement HR solutions to meet strategic business plans. Consulted with owners, COO and GMs to develop and maintain a productive, legally compliant work environment for over 500 employees. Provided comprehensive HR support for a population of up to 500 exempt-nonexempt staff. Show less Supervised the management for HR and execution for recruitment and retention, employee relations, training and development, benefits, and compensation for eight companies including The Comedy Barn®, The Smoky Mountain Opry®, the Hatfield & McCoy Dinner Show®, Magic Beyond Belief® and The Miracle Theater®, Chef’s Catering®. Advised, counseled, and recommended the handling of employee relations and employee performance management issues to all management team members, reviewed and/or… Show more Supervised the management for HR and execution for recruitment and retention, employee relations, training and development, benefits, and compensation for eight companies including The Comedy Barn®, The Smoky Mountain Opry®, the Hatfield & McCoy Dinner Show®, Magic Beyond Belief® and The Miracle Theater®, Chef’s Catering®. Advised, counseled, and recommended the handling of employee relations and employee performance management issues to all management team members, reviewed and/or approved all employee performance appraisals, corrective actions, and terminations. Developed and managed the HR budget. Represented company at regulatory compliance hearings, including the EEOC, DOL and Unemployment Compensation Hearings. Developed interpersonal skills, having dealt with a diversity of professionals, entertainers, clients, guests and staff members. Proactively conducted internal investigations to address employee relations issues and complaints; advised leadership on personnel policy interpretation and performance issues. Managed implementation and roll out of new HR programs and delivered a wide variety of related training on topics including new hire orientation, sexual harassment training, safety awareness, new employee management training and skills, benefits, and interviewing skills. Facilitated in the areas of progressive discipline, harassment, misconduct, ADA, attendance and corrective/disciplinary actions. Coordinated hiring events to include job fairs and interviews. Utilized E-Verify and conducted reference and background checks. Created and communicated severance packages to eligible employees. Partnered with owners, COO, general managers and leaders to implement HR solutions to meet strategic business plans. Consulted with owners, COO and GMs to develop and maintain a productive, legally compliant work environment for over 500 employees. Provided comprehensive HR support for a population of up to 500 exempt-nonexempt staff. Show less

Administrative Assistant

• Sep 2003 - Sep 2010

Administrative Assistant

• Sep 1997 - Oct 2001

Executive Assistant

• Jul 1985 - Sep 1997