Enterprise Compliance Analyst I

• Jul 2023 - Present

Compliance Analyst Intern

• Dec 2021 - Dec 2022

• Analyzed cybersecurity compliance assessments based on NYDFS Cybersecurity Regulations from over four thousand insurance agencies. • Formulated a weekly vulnerability report using Microsoft Excel, including scripted macros using Visual Basic to greatly speed up reporting process. • Determined NIST Cybersecurity Framework categories and subcategories for various reported risks. • Discussed risk remediation plans and exceptions with risk owners to verify risk report information and update information as needed. • Constructed a twelve page document detailing vulnerability reporting process and macro troubleshooting steps. • Processed data for penetration testing requests for various internal and external-facing applications. Show less

Outbound Clerk

• Jul 2021 - Dec 2021

• Consolidated inbound product to be relocated to and stored in various locations within the warehouse. • Accurately picked and inspected hundreds of furniture parts daily for packaging, ensuring proper functioning and quantities. • Carefully packed furniture parts to meet shipping requirements and prepared them for prompt delivery to customers, ensuring their safe and secure transit. • Cross-trained in four different departments to enhance job flexibility. • Provided guidance to new employees in three departments, ensuring their effective performance of daily work duties. Show less

Sales Associate

• Oct 2020 - Jul 2021

• Assisted customers in locating products, answering product-related questions, and providing detailed product information, resulting in increased customer satisfaction and repeat business. • Mentored new hires on how to effectively aid customers and keep sales high. • Operated cash register, including processing credit card and cash transactions, counting appropriate change, and processing refunds. • Followed strict protocols for customer interactions and cleaning duties during the COVID-19 pandemic and continuing after to keep customers and employees safe and healthy. • Assisted in organizing inventory and shelving products, contributing to a visually appealing and accessible store layout that enhanced customer experience. Show less

Warehouse Associate

• Apr 2020 - Aug 2020

• Accurately picked clothing orders, ensuring the correct items and quantities are selected for packaging and shipment to customers.• Carefully packed apparel orders, ensuring the items are securely and neatly packaged for safe delivery to customers.• Organized, labeled, and gathered apparel into packages up to 50 lbs to be shipped to Amazon Warehouses.• Efficiently processed returned apparel, carefully inspecting items for quality, determining if they can be resold, and issuing refunds to customers when necessary. Show less

Retail Associate

• Jan 2020 - Aug 2020

• Provided customer service and assisted customers in selecting and purchasing scrubs, shoes, and medical equipment.• Followed strict protocols for customer interactions and cleaning duties during the COVID-19 pandemic to keep customers and employees safe and healthy.• Effectively managed the cash register, accurately processing transactions, issuing receipts, refunds, credits, and providing correct change to customers.• Completed end-of-day closeout, including counting cash, handling deposits, and inputting data into relevant spreadsheets to ensure accurate financial records and smooth operational transitions. Show less

Animal Care Technician

• May 2019 - Aug 2019

• Maintained and disinfected dog and cat kennels and runs, ensuring a clean and sanitary environment for the animals in accordance with established protocols and standards. • Diligently provided care for up to 50 dogs and cats, following specific instructions and guidelines provided by their respective owners to ensure their well-being and satisfaction. • Administered medications and provided essential medical care to dogs and cats, ensuring their health and well-being in accordance with veterinary instructions and protocols. • Bathed dogs, trimmed their nails, and cleaned their ears, preparing them for grooming sessions and ensuring their readiness to be reunited with their owners in a clean and well-groomed condition. Show less

Customer Service Representative

• May 2017 - Nov 2017

• Delivered exceptional customer service to customers. • Scooped and served ice cream to customers. • Consistently maintained well-stocked ice cream and frozen yogurt toppings, ensuring a plentiful selection for customers. • Maintained a high standard of store cleanliness, consistently ensuring a tidy and organized environment for customers by performing regular cleaning tasks, sanitizing surfaces, and promptly addressing any spills or messes. • Efficiently managed the cash register, accurately processing transactions, handling payments, and maintaining proper cash handling procedures. • Conducted end-of-day closeout procedures, which involved counting cash, managing deposits, and accurately inputting data into relevant spreadsheets to ensure accurate financial records and smooth operational transitions. Show less