Experience

Slice Design Ltd

• United Kingdom
• Design
• 1 - 100 Employee

• Senior Account Manager

  • Feb 2019 - Present

• Account Manager

  • Feb 2016 - Present



DAC Group UK

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Account Executive

  • Sep 2013 - Apr 2015



FITCH

• United Kingdom
• Design Services
• 100 - 200 Employee

• Client Services Intern

  • Jun 2013 - Jul 2013

  In June 2013, I completed an internship with the branding design agency ‘Fitch.’ Here I worked with many clients and on projects such as Nokia, Phillips, Ladbrokes, Jack Daniels and Co-op. I was in charge of the Co-Op and Nokia client services team and frequently met and conversed with clients whilst relaying their feedback to the designers. Other tasks at Fitch included me resourcing, budgeting, using sales force, attending meetings, filling out status reports and attending conference calls. In June 2013, I completed an internship with the branding design agency ‘Fitch.’ Here I worked with many clients and on projects such as Nokia, Phillips, Ladbrokes, Jack Daniels and Co-op. I was in charge of the Co-Op and Nokia client services team and frequently met and conversed with clients whilst relaying their feedback to the designers. Other tasks at Fitch included me resourcing, budgeting, using sales force, attending meetings, filling out status reports and attending conference calls.



Mothercare PLC

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Advisor

  • Sep 2010 - May 2013

  Working as a part time sales assistant during university has given me the opportunity to broaden my customer service skills. My job as a sales assistant involves me dealing with the general public on the pushchair and car seat section, making sales sometimes up to £1000 from a single customer. I have often been rewarded and acknowledged for my friendly and reassuring nature by customers telling management about the service they received from me. Working as a part time sales assistant during university has given me the opportunity to broaden my customer service skills. My job as a sales assistant involves me dealing with the general public on the pushchair and car seat section, making sales sometimes up to £1000 from a single customer. I have often been rewarded and acknowledged for my friendly and reassuring nature by customers telling management about the service they received from me.



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Checkout Assistant

  • Dec 2008 - Aug 2010

  My time at Sainsbury's helped massively with my interaction and people skills. As being on the checkouts is constantly dealing with people, I became confident building relationships with the public and ensuring they had a delightful shopping trip. I was nicknamed 'Smiles' during this job as I would constantly have a smile on my face. A smile will get you a long way I say. My time at Sainsbury's helped massively with my interaction and people skills. As being on the checkouts is constantly dealing with people, I became confident building relationships with the public and ensuring they had a delightful shopping trip. I was nicknamed 'Smiles' during this job as I would constantly have a smile on my face. A smile will get you a long way I say.



Grayling

• United Kingdom
• Public Relations and Communications Services
• 400 - 500 Employee

• Work Placement

  • Jun 2010 - Jun 2010

  During my time at Grayling I developed many skills I plan to take into the industry with me. Whilst here I worked on an English Heritage brief organising a colouring competition for children which I later analysed and logged the data into excel- because of my hard work I was allowed to chose the winner and contact them with the good news! I also dealt with a number of clients on the phone, informing newspapers of events that my clients were undertaking. During my time at Grayling I developed many skills I plan to take into the industry with me. Whilst here I worked on an English Heritage brief organising a colouring competition for children which I later analysed and logged the data into excel- because of my hard work I was allowed to chose the winner and contact them with the good news! I also dealt with a number of clients on the phone, informing newspapers of events that my clients were undertaking.



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Work Experience

  • Jul 2009 - Jul 2009

  During my work experience here, I shadowed practice partner Denis Woulfe. Whilst shadowing, I frequently sat in on client meetings, worked with the HR department and spent a day on the switch board dealing with further clients. During my work experience here, I shadowed practice partner Denis Woulfe. Whilst shadowing, I frequently sat in on client meetings, worked with the HR department and spent a day on the switch board dealing with further clients.