Charlotte Yap
Social Media Marketing at &Whyte- Claim this Profile
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English Professional working proficiency
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Chinese Limited working proficiency
Topline Score
Bio
Experience
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&Whyte
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Singapore
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Advertising Services
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1 - 100 Employee
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Social Media Marketing
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Jul 2023 - Present
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Shine Arts
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India
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Design Services
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Art Teacher
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May 2022 - Jul 2023
- Develop and implement engaging art curriculum for students of diverse age groups and skill levels -Facilitate hands-on art projects, encouraging experimentation and self-expression - Provide individualized instruction and constructive feedback to help students improve their artistic techniques - Proficient in teaching various art mediums, including drawing, painting, sculpture, and digital art - Develop and implement engaging art curriculum for students of diverse age groups and skill levels -Facilitate hands-on art projects, encouraging experimentation and self-expression - Provide individualized instruction and constructive feedback to help students improve their artistic techniques - Proficient in teaching various art mediums, including drawing, painting, sculpture, and digital art
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The Ugly Cake Shop
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Singapore
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Retail Groceries
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Customer service & Sales Administrator
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Jun 2019 - Jul 2020
- Responded promptly and professionally to customer inquiries via various channels (phone, email, chat), ensuring customer satisfaction and maintaining a high level of service - Handled escalated customer concerns or complaints, demonstrating empathy, active listening, and problem-solving skills to reach satisfactory resolutions. - Strong interpersonal and communication skills, both written and verbal, enabling effective interaction with customers from diverse backgrounds. - Active listening skills to understand customers' needs and concerns and provide appropriate solutions. Show less
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Education
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LASALLE College of the Arts
Creative direction in Fashion -
Bedok Green Secondary School
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Farrer Park Primary school