Charlotte Wood

HRIS Implementation and Project Manager at Cherokee Nation
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Contact Information
us****@****om
(386) 825-5501
Location
Westville, Oklahoma, United States, US

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Credentials

  • Human Resources Analytics
    University of California, Irvine
    Jul, 2022
    - Oct, 2024
  • Agile Project Management
    Cherokee Nation
    Jun, 2022
    - Oct, 2024
  • Decision-Making: Blending Art & Science
    Coursera
    Jun, 2022
    - Oct, 2024
  • Leadership Certification for Directors - Adasehedi
    Cherokee Nation
    Jun, 2022
    - Oct, 2024
  • Leadership Certification for Executive Directors - Vdanvtehv
    Cherokee Nation
    Jun, 2022
    - Oct, 2024
  • Leadership Certification for Managers - Akassetanvi
    Cherokee Nation
    Jun, 2022
    - Oct, 2024
  • Leadership Certification for Supervisors
    Cherokee Nation
    Jun, 2022
    - Oct, 2024
  • Personal Leadership for Your Life
    Coursera
    Jun, 2022
    - Oct, 2024
  • Strategic Leadership: Impact, Change, and Decision-Making Specialization
    Dartmouth College
    Jun, 2022
    - Oct, 2024
  • Strategic Leadership; Impact, Change, and Decision-Making Specialization
    University of Oklahoma
    Jun, 2022
    - Oct, 2024
  • Superbosses: Managing Talent & Leadership
    Dartmouth College
    Jun, 2022
    - Oct, 2024
  • Why Smart Executives Fail: Common Mistakes & Warning Signs
    Coursera
    Jun, 2022
    - Oct, 2024
  • Agile Project Management
    Coursera
    May, 2022
    - Oct, 2024
  • Building Your Leadership Skills
    Coursera
    May, 2022
    - Oct, 2024
  • Capstone: Applying Project Management in the Real World
    Coursera
    May, 2022
    - Oct, 2024
  • Foundations of Project Management
    Google
    May, 2022
    - Oct, 2024
  • Foundations of Project Management
    Coursera
    May, 2022
    - Oct, 2024
  • Google Professional Workspace Administrator Professional
    University of Oklahoma
    May, 2022
    - Oct, 2024
  • Google Professional Workspace Administrator Specialization
    Google Cloud Education
    May, 2022
    - Oct, 2024
  • Google Project Management: Specialization
    Google
    May, 2022
    - Oct, 2024
  • Google Workspace Mail Management
    Coursera
    May, 2022
    - Oct, 2024
  • Google Workspace Security
    Coursera
    May, 2022
    - Oct, 2024
  • Introduction to Google Workspace Administration
    Coursera
    May, 2022
    - Oct, 2024
  • Jira
    University of Oklahoma
    May, 2022
    - Oct, 2024
  • Managing Google Workspace
    Coursera
    May, 2022
    - Oct, 2024
  • Online education: The foundations of online teaching
    Coursera
    May, 2022
    - Oct, 2024
  • Planning for a Google Workspace Deployment
    Coursera
    May, 2022
    - Oct, 2024
  • Project Execution: Running the Project
    Coursera
    May, 2022
    - Oct, 2024
  • Project Initiation: Starting a Successful Project
    Coursera
    May, 2022
    - Oct, 2024
  • Project Management Professional
    University of Oklahoma
    May, 2022
    - Oct, 2024
  • Project Management Professional (PMP)
    Cherokee Nation
    May, 2022
    - Oct, 2024
  • Project Planning: Putting It All Together
    Coursera
    May, 2022
    - Oct, 2024
  • Scrum Master Certification: Scrum Methodologies
    Coursera
    May, 2022
    - Oct, 2024
  • Six Sigma Principles
    Coursera
    May, 2022
    - Oct, 2024
  • Argos Kickstarter
    Evisions
    Aug, 2021
    - Oct, 2024
  • Certified Associate in Project Management (CAPM)
    Project Management Institute
    Jun, 2023
    - Oct, 2024
  • Certified Associate in Project Management (CAPM)®
    Project Management Institute
    Jun, 2023
    - Oct, 2024
  • Project Management Professional (PMP)
    Project Management Institute
    Aug, 2022
    - Oct, 2024
  • Online Portfolio
    Weebly

Experience

    • United States
    • Government Administration
    • 700 & Above Employee
    • HRIS Implementation and Project Manager
      • Jun 2022 - Present

      I coordinate the implementation of ERP cloud software platforms (SAP) that support the organization’s HR Technology department.Duties:- Change Management- Technical documentation and user manuals- Create a custom vaccine incentive program for 5000+ employees_ Scrummaster- Maintain project documentation, including RAID, RICE, and UAT issue trackers and logs- Work with IT and non-IT teams to ensure deadlines are met and identify issues- Prepare and present stakeholder communication regarding agendas, and project status- Gather and document deliverables, activities, and timelines for pre and post-migration efforts- Proactively analyze government source data to mitigate the risk of loss or breach during final migration tasks- Create and coordinate soft rollout plans for tribal resources- Ensure data cleanup during migration from Lawson S3 OnPrem and Infor GHR OnPrem to Cloudsuite- Lead the implementation of Infor GHR Cloudsuite Employee Relations, Benefits, Talent Acquisition, Talent Management, Employee Engagement, and Employee Performance modules- Create user manuals for Infor GHR Cloudsuite modules- Analyze current business practices and update for efficiency and security to implement Infor Cloudsuite modules- Assist IT with Infor Configuration Console, ION, LPL code- Analyze and update IPA flows as needed- Assist functional leads with Infor GHR Rich Client OnPrem- Lead implementation of Infor GHR V11 Cloud- Highly skilled with Infor Spreadsheet DesignerProjects: Infor CloudSuite Global Human Resources (GHR), PayScale - PayFactor, Firstup Employee Communication App, Vaccine Incentive ProgramMethods: Agile, Scrum, WaterfallSkills: ERP Software Implementation (SAP), Microsoft Office, SharePoint, Teams, Excel, Infor GHR, Lawson HR Management, Spreadsheet Designer, Custom Web EAN Development, Infor RichClient Show less

    • Health Information Technology Training Analyst III
      • Apr 2022 - Jun 2023

      As a Training Analyst, I assessed training needs across the Health IT department in Cerner and other electronic platforms being used in clinics and offices.Duties: - Assess curriculum and identify learning gaps for future training- Create technical training manuals for healthcare staff- Proactively identify and address healthcare staff needs, concerns, and expectations, ensuring a positive training experienceProjects: Cerner Training Manual, User ManualsSkills: Training, Education, Engagement, Cerner EHR, Health IT, Learning Development Show less

    • Project Manager - Lead Software Engineer
      • Jun 2019 - Jun 2022

      In this role, I managed development teams of 3-5 resources for the creation and launch of Cloud-based SaaS applications. Duties: - Create custom ERP SAPs according to stakeholder and customer needs - Write user stories - Quality testing of software - Set up AWS Cloud platform hosting of Python SaaS and SAP applications - Manage Scrum boards, Sprints, and backlogs - Lead communication with stakeholders and team members through the completion of the project - Tailor processes to meet the needs of individual projects - Establish and communicate management structure, assigning duties to section leads and reviewing the work of subordinates - Communicate and effectively interact with stakeholders at all levels - Coordinate and expedite a backlog of fixes and enhancement requests Projects: - SaaS Enrollment management system for the largest public school in Oklahoma - SAP - Learning management system (LMS) - nationwide use - SAP - Church administration module - nationwide use - eCommerce and Marketplace storefront Methods: Agile, Waterfall, and Lean Skills: Python, Cloud deployment, AWS, Heroku, HTML, CSS, Virtual Marketplace, PayPal Developer, Stripe API, Linux, SQL, PSQL, Angular, JavaScript Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Enterprise Resources Planning Project Manager
      • Dec 2021 - Apr 2022

      At NSU, I managed large project efforts and was responsible for the successful completion of all. I reported directly to the Enterprise Services Director.Duties:- Created project structures and timelines- Worked with developers on coding and configurations for Cloud CRM platforms- Implemented existing and new project processes to ensure success- Enterprise resource planning for efficiency and effective processes- Ensured that all projects were delivered on time, within scope and budget- Guided functional users in the development of database requirements, along with business practices for maximum efficiency- Extended the functionality of enterprise applications by combining system configuration and custom program development- Followed up with clients to facilitate quality control and ensure customer satisfaction- Assisted in the testing and improvement of new technology initiatives- Modified database programs to increase processing performance- Communicated with technical, applications, and operational staff to ensure database integrity andsecurity, as well as stakeholder satisfaction with the implementationProjects:- Banner 9 (ERP)- DegreeWorks (SAP)- System Diagramming- CRM Advance (ERP - SaaS)- OmniUpdate Content Management System - Configuration, Implementation, Rollout, and Training- Automated Bursar Holds and Releases- Parking and Traffic Citation Automation Development- Bookstore Catalog Automation Development- Argos Reporting - Student Financial Services- Automation of Financial Services Budgeting, Packaging, ISIR Loads, and Corrections- TDX Systems Support Ticketing SystemMethods: PowerBI, Agile, Kanban, Waterfall, and Scrum TechniquesSkills: TDX, Power BI, Excel, Visio, LucidChart, Google Suite, Jira, Basecamp, Trello, SQL, SQL Developer Show less

    • Project Manager - Programmer Analyst II
      • Jan 2021 - Dec 2021

      As an analyst, I bridged the communication between Enterprise Services and campus clients. Duties:- Resolve client escalations, complaints, or issues promptly and effectively maintaining confidence and trust- Collaborate with internal Team members to create detailed project plans, timelines, and milestones- Coordinate with internal teams, stakeholders, and external vendors to gather project requirements and ensure smooth project execution- Ensure compliance with company policies, procedures, and best practices.- Redesign an efficient intake process for projects campus-wide- Create a graphical representation of all software platforms including securities and dataflow for security enhancements and identifications Show less

    • Project Manager - Web Developer and Trainer, SEO Specialist
      • Jul 2019 - Dec 2021

      At the forefront of a new age for the NSU online presence, I led the charge to transition twelve websitesto a new content management system. Duties:- Lead a project team of over 75 members in a higher education setting- Monitor branding compliance and implementation functions- Create technical training manuals for content management procedures- Ensure all 12 websites were optimized for search engine (SEO) performance- Maintaining web accessibility guidelines through analyzing content and communicating recommendations to university administration- Prepare attractive reports and plans for administrative cabinet membersProjects: OmniUpdate Migration, Google Analytics, SEO, and Web PerformanceMethods: WaterfallSkills: Google Analytics, Web Design, SEO, Web Performance, Curriculum Writer, Virtual Trainer, PolicyWriting, and Develop User ManualsSelected Contributions:- Project with over 75 stakeholders- Accessibility scores increased by 60% in the first quarter- Search engine performance increased by 14% in the first quarter Show less

    • United States
    • E-learning
    • 400 - 500 Employee
    • Virtual Teacher
      • Jan 2017 - Jul 2020

      A passionate educator who assesses and analyzes diverse instructional needs for optimal curriculum development for pre-K through 12th-grade students. Duties: - Recognize teaching goals and objectives to properly align with content delivery, in pursuit of continuous student performance improvement - Collaborate with administrators to identify and define deficiencies and implement programs to boost standards of education - Capitalize on technological and innovative learning platforms to assess, evaluate, and deliver engaging lesson plans Selected Contributions: - Achieved "A rated" every year for teacher dedication to students and performance standards - Conducted analyses of individual students to understand effective delivery solutions - Designed and implemented e-learning tools for greater student engagement and buy-in Show less

    • Adjunct Faculty
      • Aug 2015 - Dec 2018

      As a professor, based on pre-test admissions scores, I evaluated and improved student performance and knowledge of basic Algebraic concepts to ensure promotion to credit-level courses for graduation. Duties: - Create lesson plans, assignments, and assessments for distribution across Blackboard - Integrate additional resources across online platforms as needed for student development - Host engaging and productive classroom discussions to ensure student success Skills: Blackboard, Virtual Learning Show less

    • Teacher – Geometry, Algebra, Math Finance
      • Jan 2012 - Dec 2017

      Duties: - Led student development in designing educational plans with emphasis on mathematics, including geometry, algebra, and math finance - Directed scheduling and supervision of student itineraries to maximize information retention and improve performance - Collaborated with administration and school staff on the alignment of new and existing procedures and policies with a focus on the overall welfare of students Selected Contributions: - Member of Oklahoma Council of Teachers of Mathematics and Professional Development Committee - Enhanced technology programs and innovation as Site Technology Representative and Social Media Administrator Show less

    • United States
    • Teacher of Mathematics
      • Aug 2010 - Jul 2012

      Duties: - Delivered ongoing development and design of effective mathematics curriculums for middle school students, including lectures, discussions, group activities, and demonstrations - Set instructional goals for students to represent the outcomes of the content being presented - Met regularly with learning teams to review curriculums, brainstorm ideas, and address the academic and emotional concerns of students Selected Contributions: - Awarded Teacher of the Year for 2011 - Developed thematic units that incorporated real-world examples to introduce new materials, consolidate important concepts, and encourage student learning - Incorporated graphic materials and modification strategies tailored to meet diverse needs and boost student success rates Show less

Education

  • Northeastern State University
    Bachelor's degree, Computer Science
    2018 - 2020
  • Northeastern State University
    Master's degree, Secondary School Administration/Principalship
    2014 - 2015
  • Northeastern State University
    BS, Chemistry, Math/Biology Minor
    1988 - 1999
  • Carl Albert State College
    Associates, Child Development
    2008 - 2009

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