Charlotte Summers
Chief Operations Officer at Diabetes Digital Media (DDM)- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
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Bio
Experience
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DDM Health
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United Kingdom
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Wellness and Fitness Services
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1 - 100 Employee
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Chief Operations Officer
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Dec 2013 - Present
Manage the daily operations of DDM; Europe's largest diabetes resource and diabetes patient-to-patient forum (also the world's second largest) as well as implementing persuasive methods to improve optimisation.Direct, co-ordinate and oversee marketing, editorial and web development teams, managing public relations, community development projects and human resources. Assisted in growing the market-leading Diabetes.co.uk community to over 3.6 million page impressions and 1.03 million UV per month. Oversaw the #BloodSugarSelfies campaign which engaged with over 6m people within the first 5 days.Our ethos is simple: ethical engagement, fantastic results.
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Operations Manager
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Apr 2012 - Dec 2013
Administering and coordinating the internal day-to-day operational activities of the business. Overseeing the marketing, editorial and web development teams, managing public relations and building teams focussing on engagement, digital content and persuasion. Implementing systems and policies to ensure employee development/satisfaction and maximising ROI for both employer and employee.
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Managing Editor
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Aug 2011 - Present
Growing the editorial team to cover all aspects of psychological research into stress management, mindfulness, meditation, nutrition, mind-body psychosomatic interaction and transpersonal psychology. Organising retreats and events internationally and providing marketing support.
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Content Writer
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Sep 2008 - Jul 2011
Writing content for an array of websites owned by Sitefinders Net Ltd including Laptops.co.uk, Supermarket.co.uk and Diet.co.uk.
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Clinique
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Personal Care Product Manufacturing
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700 & Above Employee
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Consultant
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Jan 2007 - May 2008
Part of a strong in-store team, responsible for selling a range of skincare, makeup and fragrance products. Provided customer service and achieved ambitious retail targets.
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Education
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The University of Reading
Bachelor of Science (BSc), Psychology