Experience

One Nexus Group

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Assistant Finance and Compliance Manager

  • Jun 2022 - Present

• Senior Finance and Compliance Assistant

  • Dec 2019 - Jun 2022

• Finance and Compliance Assistant

  • Feb 2017 - Dec 2019

  Currently studying towards AAT Level 2 in Accounting while working as interim Senior Finance and Compliance Assistant for Nexus Business Solutions, which runs the Ford Rental programme. Job role includes handling all incoming insurance claims for damaged hire vehicles, discussing details directly with insurance companies and customers. Once received from suppliers, all damage claims are reviewed whilst considering the BVRLA fair wear and tear guidelines before being passed on to our customers or insurance companies. Purchase ledger for a large account, including querying invoices and processing invoices to the system both manually and via CSV. Taking customer queries received via both phone call and email and resolving these in a timely manor. Raising manual invoices and credit notes. Reviewing incoming Parking Charge Notices (PCN) and distributing to the appropriate customer. Processing automatic invoices, ensuring that the information is correct and all relevant charges are included. Credit control experience has also been obtained in this job and weekly aged debt meetings were attended.Studied BTEC Level 3 National Diploma in Business Admin, achieving a pass mark. Show less



Milton Keynes Dons Football Club

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Match day supervisor

  • Jul 2015 - Aug 2019

  • Supervised at the 2015 Rugby World Cup in the food kiosks and bars, as well as dealing with 300 staff members and 90,000 customers across 3 matches.• Worked closely with other companies including England Rugby and Coca Cola to ensure the smooth running of each event throughout the entire stadium.• Ensuring the smooth operation of numerous food service areas and bars.• Ordering and distributing stock ahead of each football match in a quick and efficient way.• Organising and running multiple group interview, training and induction sessions for up to 60 members of staff at a time.• Dealing with and resolving customer queries and concerns.• Working closely with other departments, such as; helping the finance team count and remake cash floats frequently, and covering the club reception desk numerous times, answering incoming phone calls and greeting people that came in whilst making sure that their queries were effectively dealt with, using a franking machine to send post and using Microsoft Outlook to book out meeting rooms. Show less

• Food And Beverage Assistant

  • Aug 2014 - Jul 2015

  • Operating cash only and EPOS tills.• Serving hot food, hot drinks and cold drinks.• Helping to maintain hygiene levels.• Dealing with customer queries and concerns.• Working closely with other departments, such as Corporate and Events plate waiting and serving food for large-scale events.• Gained experience acting as a supervisor.



MK Dons SET

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• NCS Team Leader

  • Jun 2016 - Sep 2016

  • Leading a group of 15 young people through all stages of the programme. • Liaising with other staff, outside companies, charities and members of the public to utilize resources for the project. • Ensuring the safety of all 70 participants throughout the duration of the programme. • Resolving minor issues. • Creating and logging timesheets for the 15 young people and myself using Microsoft Excel. • Leading a group of 15 young people through all stages of the programme. • Liaising with other staff, outside companies, charities and members of the public to utilize resources for the project. • Ensuring the safety of all 70 participants throughout the duration of the programme. • Resolving minor issues. • Creating and logging timesheets for the 15 young people and myself using Microsoft Excel.



Frosts Garden Centre Ltd

• United Kingdom
• Retail
• 1 - 100 Employee

• Restaurant Assistant

  • Jul 2013 - Oct 2014